Requirements
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a contact centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most.
As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
The role is working 3 shifts per week 7pm – 8am, so you MUST be comfortable working Nights. You will work weekends on a rota basis and bank holidays as the service is 365 days a year. When you work weekdays, you will work shifts in the office and when you are on a rota for a weekend shift, this will be remote. On occasions you could be on a rota that requires you to be in the office 3 days a week.
The start date for the role is 13th April and training will be 5 weeks Monday – Friday 9am – 5pm. You MUST be able to start on this date.
Qualifications & Experience
Desirable
Individual Competencies
Desirable
EEO Statement
Minimum Salary
£
26,857.50
Maximum Salary
£
26,857.50
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