CüR Laser and Skin Hiring for Receptionist/Administrative Assistant at West Vancouver, BC Full Time

Position: CLIENT CARE FRONT DESK AND SALES COORDINATOR

Role – DIRECTOR OF FIRST IMPRESSIONS

Location: WEST BROADWAY, DOWNTOWN, BC and PARK ROYAL, WEST VANCOUVER

Terms: FULL-TIME PERMANENT AND PART-TIME POSITIONS

Compensation – BEST IN CLASS – Several Additional Bonus Payments

CLINIC HOURS – 8 am to 8 pm – Weekend Working by Rotation Multi Shift Flexible Working

POSITION SUMMARY

We are an elite, multi-location, very high traffic physician-directed medical aesthetic clinics, that offers a wide range of injectable (Neuromodulators (Botox/Dysport)/Fillers), cosmetic and laser treatments using best in class devices such as CoolSculpting, FOTONA, Microneedling, ENDYMED RF, Picoway, Gentle MAX Pro (Cynosure), SYLFIRM, Bella MD, EMSCULPT Neo, miraDry, “JOULE X” Platform, BBL, Hero, SkinTyte (SCITON) etc.

We have several full time and part-time positions for immediate joining both for experienced client care, client engagement, sales and front desk staff and client care students who have just graduated from an aesthetic laser technician school.

Your role would include delivering exceptional customer service, client consultations, creating a first-class high-quality experience for our guests, and assisting in the deployment of clinics’ vision, objectives, standards, and protocols.

We are in the process of extending our clinic hours and opening many more new clinics.

The successful candidate will have

Technical And Customer Care Expertise

· Front Office Customer Care First Impressions Specialist by providing extraordinary customer service and show that you truly care about your client guests.

· Inventory Management of Products and Consumables (Stocking/Ordering)

· Multi-Tasking at the Front Desk (JANE Scheduling Invoicing System, Guest Check-In/Out, Product Sales, E Store, In Bound/Outbound Calls, E Mails, Guest Documentation).

· Leadership and Team Working Capability – Highly motivated, energetic, and passionate about what you do with a warm welcoming attitude towards On-Site Guests, Tele Callers, Emails and messages

Revenue Generation and Sales Competency – Focus on generating Revenues by Achieving Monthly Goals and Targets

System and Office Management Capabilities

· Accountable to ensure that the health center is clean, sanitized, sterile, and safe for Guests, Team Members, and Doctors

· Expertise in working with a Scheduling, Invoicing, and Client Management System (JANE)

WE OFFER

· A beautiful modern boutique medical environment and a fun, supportive, and creative workplace

· Staff Discounts for Products and Treatments at the Clinic

· Discretionary Performance Bonus, Special Awards for Unique Contributions, Above & Beyond Rewards, Tech Consultation Sales Awards, Multi-Level Referral Program Rewards and Active Social Media Awards

· Group Medical Benefits

· Flexible Workdays/ Hours, Multiple Shifts – Clinic Hours (8 am to 8 pm)

· Parking

· Gross Compensation between $50,000 to $75,000 for qualified candidates

EXPERIENCE AND EDUCATION:

· Office Management, Administration, Clerical Programs

· Secondary School

· Previous Cosmetic, Medical Cosmetic Spa, Retail, Skin Care/Product Retail Stores or Hospitality Experience

Job Types: Full-time, Part-time, Permanent
Part-time hours: 40 per week

Salary: $20.00-$27.00 per hour

Additional pay:

• Bonus pay
• Overtime pay

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Store discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Monday to Friday
• Overtime
• Weekend availability
• Weekends only

COVID-19 considerations:
Our clinic is known for maintaining the best of standards regarding Covid 19 precautions, fully vaccinated physicians, staff with mandatory mask wearing, wherever circumstances so require. Clients sign appropriate consent forms prior to being treated.

Ability to commute/relocate:

• West Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Receptionist: 5 years (preferred)
• Front desk: 5 years (preferred)