Cultural Interchange Hiring for Coordinator, Enrollment at Chicago, IL Full Time

About Us:
Greenheart International is a 501(c)(3) nonprofit committed to connecting people and planet to create a more peaceful and sustainable global community. We achieve our goals through a unique set of programs and initiatives fostering cultural exchange, eco-fair trade, volunteerism, personal development, and environmentalism. Greenheart encompasses three main branches: Greenheart Exchange, Greenheart Travel, and Greenheart Shop.

The Enrollment Department is responsible for approving and enrolling Greenheart Exchange U.S.-bound cultural exchange visitors on the J-1 Secondary School, Summer Work Travel, Teacher, Intern and Trainee programs.

What we’re looking for:
The ideal candidate is enthusiastic about cultural exchange, has great attention to detail but also sees the bigger picture, and wants to work with a committed but fun-loving team that drives for results.

Some things you might do as Coordinator, Enrollment.

Process participant applications, ensure that all information is complete and correct, and review documents submitted to Greenheart.

Follow up on applications as needed and resolve stakeholder concerns in a timely and professional manner.

Conduct change queue review and process changes to existing applications.

Serve as an Alternate Responsible Officer (ARO) and a signatory on T/IPPs, DS-2019 forms, and other official documents.

Manage SEVIS batching and manual processing in SEVIS (Student & Exchange Visitor Information System).

Manage courier shipments of visa-related documents, including printing documents, printing labels, and assuring courier pick-up.

Conduct program or partner stakeholder trainings, including trainings on the online application system and resources.

Apply application and program fees during the application review.

Communicate with stakeholders and respond to stakeholder communications.

Conduct candidate interviews to determine English speaking and comprehension skills, and to answer participant questions.

Perform general office duties such as answering phones.

Participate in collaborative/team projects to improve processes, build relationships, and ensure good communication.

Assist with Compliance- and Operations-related responsibilities.

Conduct cross-checks and assist with enrollment/extension of participant health insurance coverage.

Assist in the development and revision of Greenheart procedures, policies, and program materials.

Be ‘on-call’ approximately once every six weeks to carry the emergency cell phone and to answer calls routed through the phone service.

Participate in Greenheart meetings and conferences.

Some qualifications you should have:
Bachelor’s degree or equivalent

Ability to work independently and as part of a team

Exceptional English verbal and written communication skills

Skill in communicating across cultural and linguistic differences

Demonstrated success working in a fast-paced office environment

Excellent organizational skills and ability to manage multiple concurrent tasks

Experience with cultural exchange, especially J-1 visa programs, a big plus

Must have traveled, studied, or lived in more than one country

Compensation: Commensurate with experience

To Apply:
Sound like the perfect fit? Tell us WHY by clicking “Apply Now.” A cover letter is required for your application to be considered.

Due to the number of applications processed, we ask that you do not call Greenheart International regarding this position. All qualified applicants will be contacted.

Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.