Culligan Water Hiring for Customer Service Representative at Calgary, AB Full Time

Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

We want you to join our team at our Calgary location as a CSR!

The Customer Service Representative is responsible for providing support to our customers and our sales, delivery, and service teams.

Responsibilities:

• Assist customers in person and on the phone in a professional manner
• Set up deliveries and book service calls
• Process new contracts, create customer account and schedule installation, as required
• Print and distribute service work orders and route tickets, close work orders, and bill out once completed
• Promote and up-sell products and services to new and current customers
• Book walk-in and phone sales leads with Sales Team
• Make accounts receivable collections and related calls, forward outstanding invoices as requested
• Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, UEI payment transactions, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc

What we’re looking for:

• Outgoing, friendly, and a desire to help people
• Excellent interpersonal and phone communication skills
• Previous customer service experience
• Intermediate computer knowledge

We are committed to maintaining a barrier free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples and persons with disabilities.

We appreciate your interest; however, only candidates being invited for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Store discount
• Tuition reimbursement
• Vision care

Schedule:

• Day shift

Ability to commute/relocate:

• Calgary, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• customer service: 1 year (preferred)

Work remotely:

• No