CSS Corp Hiring for IT Help Desk Engineer at Temple, TX Full Time

Helpdesk engineer provides technical support of complex work problems involving computer technology to include workstation & server hardware, networking hardware, networking infrastructure and various operating systems software.
Helpdesk Engineer Duties & Responsibilities
To write an effective helpdesk engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included helpdesk engineer job description templates that you can modify and use.
Sample responsibilities for this position include:

• Windows 10 professional – OS, WDS network deployment with troubleshooting knowledge.
• 2. Antivirus & Applications – installation and troubleshooting including O365 E3, Mcaffee, VPN clients, etc.,
• 3. Avaya IP phones, softphone applications – install and troubleshoot.
• 4. Bitlocker and similar encryption – install and recovery techniques.
• 5. Windows Active Directory client tools and policies.
• 6. Asset and inventory management.
• 7. Ticketing tools, remote control troubleshoots tools like Desktop Central and similar. CSS_Spon

Job Type: Full-time

Salary: $20.00 – $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Temple, TX 76504: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have availability to work 9AM to 6PM Monday through Friday and weekend availability?

Education:

• High school or equivalent (Required)

Experience:

• Technical support: 2 years (Required)
• Active Directory: 2 years (Required)
• Communication skills: 2 years (Required)
• Avaya: 1 year (Required)
• Bitlocker: 1 year (Required)
• Antivirus: 1 year (Required)
• Windows: 2 years (Required)
• Windows Remote Desktop: 2 years (Required)
• Software troubleshooting: 2 years (Required)

Work Location: One location