Crystalbrook Collection Hiring for Housekeeping Supervisor – Full Time at Bar Beach, New South Wales, Australia Full Time

Crystalbrook Kingsley, has transformed Newcastle’s former Council Administration Centre into an elegant and sophisticated 130-room five-star hotel with a signature rooftop bar and restaurant, lobby bar and café, and two private meeting venues. With the City Hall Civic Theatre, Newcastle Art Gallery and War Memorial moments away, Kingsley is culturally connected, celebrating what has been and what is to come.

Your Responsibilities Include

• Supervise the Housekeeping team to ensure effective systems and operational procedures including daily checklists are actioned
• Drive Rooms and Public Areas guest satisfaction across all outlets empowering our collaborators to provide service beyond our guests expectations
• Deliver hands-on supervisory leadership across your areas
• Ensure collaborators are following safe equipment systems, using PPE when handling cleaning chemicals and ensure material safety data sheets (MDS) are accessible
• Collaborate closely with Front Office and all other areas of the hotel
• Assist in on-the-job department training to ensure all collaborators meet our high service standard
• Effectively communicate and coordinate with all departments of our Hotel
• Promote the company health and well-being processes and procedures

Your many talents will include:

• Proven experience in a Supervisory role in housekeeping operations in the hotel industry
• Strong leadership skills and a natural flair in motivating others
• A passion for developing your team skills in all aspects of onboarding and training
• Excellent communication and interpersonal skills together with our guest service focus
• Your attention to detail is second to none
• Good organisational and time management skills
• Ability to work and make decisions under pressure

Crystalbrook Collection

Crystalbrook Collection is Australia’s newest portfolio of distinctive, upscale hotels where differences are applauded. Our environment is dynamic and entrepreneurial, and we heartily believe in looking after our people. We’re all about creating unique customer experiences, embracing each location. We love innovation, design, sustainability, connectivity… and most importantly, having fun.

What makes Crystalbrook Collection different?

We are Collaborators. Who you are matters as much as what you can do. We look for the twinkle in the eye with each Collaborator and a genuine passion to be great, truly outstanding professionals. Our Collaborators deliver service that is interested, curious, insightful, empathic, stylishly witty and locally aware.

Our Collaborators are always curious for more.

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