Crystal Lodge & Suites is Looking for Guest Services Agent Full Time

WHAT IT’S ALL ABOUT

LOCAL, FUN & FRIENDLY, PROGRESSIVE, RESPECT, TEAM PLAY

Do you like some variety in your day to day? Are you looking for a job with flexible hours to support your active lifestyle? If so, this might be the place for you! We are a group of FUN & FRIENDLY people looking for some fresh faces to add to our Crystal Lodge family!

HOUSING options.

Please Note: Candidates who are currently legally eligible to work in Canada will be considered for this position

WHAT YOU’LL GET TO DO

• Provide guests with a seamless experience from check-in to check-out
• Manage and EXCEED their expectations
• Share your KNOWLEDGE of Whistler and its surroundings
• SUPPORT the wider team and enhance the overall guest experience – ski/bike/car valet, luggage handling, room deliveries, reservation calls
• Approach an uncomfortable situation in a CONFIDENT and PROFESSIONAL manner
• Sell us to walk-in guests!
• Encourage upselling when possible

WHAT YOU BRING

• Professionalism, passion, and a DAZZLING personality
• Energetic and supportive attitude toward our business, our guests, and our environment
• PROGRESSIVE and forward-thinking attitude – always looking for ways to improve the overall guest experience
• Open, honest, and respectful communication – an all-around TEAM PLAYER
• Multi-tasking proficiency, and effortless ability to prioritize
• Stays cool, calm, and collected in a challenging situation
• Punctuality
• Supercomputer skills – MS Office, and property management systems
• Bilingual is a bonus!

WHAT WE OFFER

• Staff discounts at Beacon Pub & Eatery, Table Nineteen, Nicklaus North Golf Course and other GolfBC destinations
• Annual complimentary stay at the hotel!
• Familiarization tours for local activities
• Great employee recognition programs
• Fun staff events year-round!
• Summer & Winter Leisure Benefit Programs
• Flexible schedule to enjoy your favourite outdoor activities
• Extended health benefits
• Growth and training opportunities
• A dedicated and supportive management team

$1000 end of season bonus! *Must be employed full time and stay until September 30th to be eligible*

Job Types: Full-time, Part-time, Permanent

Salary: $20.00-$21.00 per hour

Benefits:

• Commuter benefits
• Extended health care
• Paid time off
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Overtime
• Weekend availability

Supplemental pay types:

• Commission pay
• Overtime pay

Ability to commute/relocate:

• Whistler, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• Hotel: 1 year (required)
• Customer service: 1 year (required)

Work Location: One location