Creative Packaging Hiring for Customer Service Representative at Remote Full Time

Responsibilities:

-Maintain Recon sheets to appropriately track products and keep other departments informed. Review Recon sheets daily and ensure any issues or discrepancies have been addressed.

-Receive and input orders then send order information to the appropriate departments.

-Review customer charges for accuracy.

-Review open orders and update information as needed.

-Track additional product stocked in freezers and inform customers of any changes.

-Quickly address changes made by the customer and update departments internally. Work with freight team to get changes cancelled or schedule in the appropriate timeframe.

-Maintain and send paperwork to accounting weekly.

-Cross-train on other CSR accounts. Assist with accounts as needed with other CSRs are out of the office.

-All other task as assigned.

Job Type: Full-time

Pay: From $41,600.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Experience:

• Customer service: 3 years (Required)
• Microsoft Excel: 3 years (Required)

Work Location: Remote