Creative Office Solutions Hiring for Customer Service Representative at Marietta, GA Full Time

Job description:

• Speak with customer by phone.* Provide information about products and services* Take and recorded orders* Receive and process incoming phone calls from customer or client base* Record details of customer transactions, complaints.* Prioritize data entry daily to ensure customers’ needs are met* Ensure that appropriate changes are made to resolve customer concerns* Effectively identified customer concerns over the phone* Determine charges for services requested* Respond to customer inquiries* Compare disputed merchandise with original requisitions and information from invoices* Prepare orders for returned goods.* Communicate with a clear, distinct voice* Maintain effective working relationships with customers, sales personnel, internal departments.* Provide sales support.* Maintain a positive and professional phone demeanor.* Performs office duties such as data entry.

Company Description

Creative Office Solutions aims to be the best service provider of copier repair and printer repair, sales and service for all of metro Atlanta. Based in Marietta, our expert repair, sales, service, and leasing consultants help communities from Kennesaw and Sandy Springs, Dunwoody and Roswell, Alpharetta and beyond. Our goal is to be Georgia’s best-in-class printer, copier, and office equipment dealer.

Creative Office Solutions aims to be the best service provider of copier repair and printer repair, sales and service for all of metro Atlanta. Based in Marietta, our expert repair, sales, service, and leasing consultants help communities from Kennesaw and Sandy Springs, Dunwoody and Roswell, Alpharetta and beyond. Our goal is to be Georgia’s best-in-class printer, copier, and office equipment dealer.