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Customer Services & Support

Cragun’s Resort on Gull Lake Hiring for Customer Support Representative – Remote at Charlotte, NC Full Time

Full Job Description

Job duties:

  • Assist with customer inquiries via telephone, email, or other written correspondence and utilize empathy and patience with all customers.
  • Administer new case set ups, billing, collection and reconciliation of premiums, processing policy changes, etc.
  • Research customer needs and solutions, pro-actively calling customers to assist and update.
  • Administrative work, managing account via email and phone processing.
  • Other duties as assigned.


Qualifications:

  • Must have a high school diploma or equivalent
  • 0-2 years related experience required, 1-3 years of client service experience preferred.
  • Previous experience in insurance, banking, and/or healthcare is a plus!
  • Ability to work in a fast-paced environment and multi-task
  • Possess excellent verbal and written

Job Overview

  • ID: 346141
  • Date Posted:
  • Location:
  • Job Title: Cragun’s Resort on Gull Lake Hiring for Customer Support Representative – Remote at Charlotte, NC