Courtyard Scottsdale – Front Desk Agent Full Time

The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across-clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Courtyard Scottsdale North features an outdoor pool with sun terrace and free Wi-Fi throughout the hotel. It is located 1 miles from TPC Scottsdale and 2 miles from Scottsdale Airport. All rooms at Courtyard Scottsdale North feature flat-screen cable TVs with pay-per-view movies. Every room has an en suite bathroom, hot drink facilities and a well-lit work desk. The Courtyard Café is open for breakfast and there is a 24-hour on-site market. There are also several restaurants and cafés within a short walk of the hotel. Guests can enjoy convenient access to excellent local golf and shopping. The Promenade Shopping Center is just 1,300 feet away and there are more than a dozen golf courses within 5 miles. Courtyard Scottsdale North is located off 101 Freeway, and is 18 miles from Phoenix International Airport.

Application deadline for Colorado positions: