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About The Position
Windsor Hospitality is seeking a dynamic and results-driven Corporate People and Culture Senior Manager. Based in our Santa Monica corporate office, the Senior Manager, People & Culture serves as the strategic right hand to the VP of People & Culture, providing leadership across a portfolio of 9 hotel properties. This role is responsible for field escalation support, employee relations oversight, HRIS strategy and system management, and driving operational efficiency across the People & Culture function. The Senior Manager partners directly with the VP to ideate solutions, improve processes, and execute strategic initiatives that support Windsor Hospitality’s people-first culture.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field required.
- Minimum 5–7 years of progressive HR experience, including at least 2 years in a senior generalist or HR manager role.
- Demonstrated expertise in employee relations, investigations, and conflict resolution.
- Strong working knowledge of California and multi-state employment law.
- Experience with HRIS platform (configuration, reporting, workflow design); specific platform experience will vary.
Nice To Haves
- Multi-property or multi-site HR experience strongly preferred
- Hospitality industry experience a plus
- Experience with HRIS platform (Paylocity a plus)
- Bilingual in Spanish highly preferred
Responsibilities
- Serve as the primary escalation point for complex employee relations matters across the hotel portfolio, including investigations, corrective actions, and GM-level coaching.
- Partner with the VP to develop and execute strategic People & Culture initiatives including process improvement, policy development, and organizational design.
- Own the HRIS platform strategy, configuration, reporting architecture, and data integrity across all properties.
- Provide direct support to field People & Culture Managers and Partners on ER best practices, compliance questions, and tactical HR challenges.
- Lead cross-functional projects as assigned by the VP, including compensation analysis, engagement survey execution, and talent review processes.
- Develop and maintain reporting dashboards for headcount, turnover, compliance, and other key people metrics for executive leadership.
- Partner with the VP on succession planning and career pathing strategy for key roles across the portfolio.
- Oversee vendor relationships related to HRIS, background checks, and other People & Culture technology platforms.
- Represent the People & Culture function in cross-departmental meetings and initiatives as a proxy for the VP when needed.
- Provide guidance and oversight to the People team on day-to-day operational execution.
