CoreFirst Bank & Trust Hiring for Bank Teller – Customer Service Full Time

Position Description:
$500 SIGN ON BONUS for new hires ($250 paid on first paycheck following 30 days of employment/$250 paid on first paycheck following 90 days of employment)

Pay Rate: $15 per hour

Hours: Must be available to work Mon-Fri 7am-6pm and Sat 9am-12pm

The Customer Sales Associate meets the day-to-day needs of the Banks customers by providing excellent customer service and performing transactions accurately and efficiently. The successful candidate is detail-oriented, provides excellent customer service, and exhibits the ability to contribute as a team member.

Position Responsibilities: 70.00% – Proficiently processes customer transactions in a courteous, professional, accurate, and timely manner, following Bank policies and procedures. Answers questions, resolves problems, and recommends product solutions for customers. Assists with record keeping, branch operational logs, day-to-day customer and branch needs. 30.00% – Maintain working knowledge of the benefits of CoreFirst Bank & Trust products and services, in order to identify product solutions for customers. Serve prospective and current customers by referring products and services. Knowledge, Skills, and Abilities: Experience – One year of customer service experience, including some cash handling, required. Education – High school diploma or equivalent required. Successful completion of Retail 101 Training, provided by CoreFirst Bank & Trust, required. Interpersonal Skills – Courtesy, customer service, and tact are essential elements of the job. Must handle confidential information appropriately. Competencies –

Adherence to the CoreFirst Bank & Trust Values of Respect, Communication, Integrity, Initiative, and Accountability.

High level of skill in the CoreFirst Bank & Trust Competencies of Customer Focus, Compliance, Ethics, Perseverance, and Time Management. Other Skills – Must maintain a working knowledge of CoreFirst Bank & Trust’s history, goals, policies, and procedures, and understand how they relate to the essential functions and responsibilities of the position.

Must demonstrate initiative, problem-solving ability, and be detail-oriented to successfully perform the essential job functions.

Must maintain a working knowledge of CoreFirst Bank & Trust products and services to effectively make referrals to customers, and be considered for promotions within the Retail Sales and Service department.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and sit. Some light physical effort required including ability to lift up to 50 pounds.

Travel and Environment:
Travel

Customer Sales Associates are assigned a home branch; however, there may be days when they are required to work at another branch location. Travel is primarily local during the business day, for the purpose of training and covering shifts within the Topeka area. Some local evening and weekend travel may be occasionally required for training or bank meetings.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.