Responsibilities:
– Deliver exceptional customer support by assisting clients with onboarding, migration, and payment-related queries.
– Resolve issues related to our mobile apps and ensure data accuracy.
– Handle customer inquiries through email, phone calls, and chat with efficiency and professionalism.
– Work closely with the team to quickly and accurately resolve customer issues.
– Stay updated on our products and services to provide accurate information to clients.
– Continuously improve support processes to enhance the customer experience.
– Meet or exceed performance targets to contribute to the company’s rapid growth.
Requirements:
– Excellent written and verbal communication skills.
– Strong problem-solving skills and a customer-focused mindset.
– Ability to thrive in a fast-paced startup environment.
– Attention to detail and a commitment to providing top-quality support.
– Previous experience in the property industry is a bonus.
– Willingness to learn and adapt to new technologies and software.
– Positive attitude and a dedication to helping customers succeed.
Why Join Us:
– Join a high-growth startup that is transforming the property management industry.
– Collaborate with a diverse and talented team of professionals.
– Opportunities for career growth and skill development in a rapidly expanding company.
– Competitive salary and benefits package
Job Types: Permanent, Part-time, Full-time, Fixed term contract
Salary: $19.50-$28.14 per hour
Benefits:
Schedule:
Supplemental pay types:
Education:
Shift availability:
Work Location: On the road
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