Consultive Strategy Group Hiring for Customer Service Representative at Franklin, MA Full Time

About Us:

CSG is a leading sales and marketing agency dedicated to providing exceptional products and services to our valued customers. We take pride in our commitment to excellence and customer satisfaction. As we continue to grow, we are looking for a dynamic and enthusiastic Retail Customer Service and Sales Representative to join our team.

Position Overview:

You will be the face of our company, responsible for delivering an outstanding retail sales and customer experience. You will play a pivotal role in helping customers find the products they need, answering their questions, and providing expert guidance. Your friendly and proactive approach will contribute to our sales success and customer loyalty.

Key Responsibilities:

• Understand and promote our products and services to meet customers’ needs.
• Provide accurate information and advice regarding product features, pricing, and availability.
• Address customer inquiries, concerns, and complaints in a professional and timely manner.
• Collaborate with team members to achieve sales goals and targets.
• Stay up-to-date on product knowledge and industry trends.

Qualifications:

• High school diploma or equivalent; post-secondary education is a plus.
• Previous retail, customer service, or sales experience preferred.
• Excellent interpersonal and communication skills.
• Friendly and approachable demeanor with a strong customer service orientation.
• Ability to work well in a team and independently.
• Strong organizational skills and attention to detail.

What We Offer:

• Comprehensive training and ongoing development opportunities.
• Health benefits and 401k.
• A positive and inclusive work environment.
• Opportunities for career advancement within our growing company.

Company Description

OUR MISSION IS SIMPLE.

We strive to bring value to our clients, their customers, and each other. We achieve this by acquiring new business for the brands we represent, operating with integrity, strong work ethics, and focusing on each team member’s personal development. Our goal is to remain people-centric and solution-oriented; we ensure that we hire the right talent and prioritize their training and growth in everything we do.

OUR MISSION IS SIMPLE. We strive to bring value to our clients, their customers, and each other. We achieve this by acquiring new business for the brands we represent, operating with integrity, strong work ethics, and focusing on each team member’s personal development. Our goal is to remain people-centric and solution-oriented; we ensure that we hire the right talent and prioritize their training and growth in everything we do.