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Human Resource / Human Resource
Confluent Hiring for Manager, New Hire Success and Onboarding at United States Full Time
Full Job Description
Description
Position at Confluent Inc
Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.
We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.
As part of the Culture and Talent Development team, you will contribute to cultivating an engaging culture, building high performing teams, and delivering tools to help all employees grow and succeed. The team is directly responsible for Learning and Development, Employee Engagement and Diversity, Equity & Inclusion.
About the Role:
Delivering amazing, people-first experiences enriched by technology for our new employees is key to our business strategy. As New Hire Success and Onboarding Manager, you’ll play an important role in our future success. You will lead efforts to build a positive experience for all new employees globally in partnership with our hiring managers, People Business Partners, Chiefs of Staff, Executive Assistants, and Global Experience Ambassadors. You will use technology, analytics, stellar communications, a customer-first centric approach, outreach, and working cross-functionally with many teams to offer an elevated level of care and attention to detail for all new executives globally.
The Manager, New Hire Success & Onboarding is responsible for developing and implementing a comprehensive onboarding program for new employees. The role involves collaborating with key stakeholders across the organization to ensure that new employees receive a positive and effective onboarding experience that helps them acclimate to the company culture, understand their role and responsibilities, and become productive members of the team. The Manager, New Hire Success & Onboarding will also be responsible for measuring and evaluating the effectiveness of the onboarding program and making recommendations for continuous improvement.
You’ll work closely with a team of committed professionals and cross functionally with who will help you bring the onboarding experience to life. They will work with you as you define the overall approach and execution of this important experience.
What You Will Do:
- Manage, enhance, and create onboarding content to ensure the new employees receive information necessary to acclimate quickly and accelerate their onboarding experience. This includes ensuring completion of compliance training in a timely manner.
- Ensure that new employees receive a positive and welcoming experience, and that their questions and concerns are addressed in a timely and professional manner.
- Champion our Onboarding/New Hire Success programs globally and work with PBPs and Talent, Learning, and Enablement teams to ensure consistency.
- Work closely with HR and talent acquisition teams to ensure a seamless transition from recruitment to onboarding.
- Continuously update and refine the onboarding program to ensure that it reflects best practices and meets the needs of a changing workforce.Design and deliver content for multiple modalities including our live, virtual onboarding training, and expertly manage our elearning programs.
- Manage the onboarding process, including scheduling, logistics, and communications.
- Partner with Subject Matter Experts to maintain accurate content and presentation materials, and schedule their sessions of the Onboarding program.
- Analyze the success of the through monthly metrics and determine where improvements or updates are needed.
- Connect with the recruiting team frequently to gather insight on new hires and open requisitions in order to seamlessly engage new employees and hiring managers in the onboarding process (location and hire dates).
- Manage onboarding content in our LMS and Wiki
- Use onboarding metrics and feedback to evaluate the effectiveness of the program and make recommendations for improvement.
What You Will Bring:
- 5+ years of relevant experience in HR, Onboarding, Recruiting or Learning & Development, with proven experience building and implementing successful employee programs
- Ability to collaborate cross-functionally and work independently to propose ideas, create content, and deliver on deadline
- Proven expertise in developing and delivering content, facilitator talking points, emails to target audiences, and proposals at all management levels
- Strong project management skills, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.
- Strong analytical skills, with the ability to analyze data and make recommendations based on findings.
- Demonstrated ability to develop and implement effective onboarding strategies and programs.
- Ability to think strategically and creatively, with a strong focus on delivering results.
Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.
At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $118,900.00 – $136,700.00, an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. .
Click HERE to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
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