Confidential Hiring for Insurance Customer Service Representative/Administrative Assistant at Remote Full Time

Job Description: Insurance Customer Service Representative

Responsibilities:

– Provide customer service and support to clients via phone, email
– Maintain and update customer database, policy information
– Assist customers with inquiries, concerns, and requests in a timely and professional manner
– Maintain records of customer interactions and transactions

Qualifications:
– High school diploma or equivalent required; AA degree a plus.
– CA Insurance Licenses preferred but not required.
– Knowledge of Group Health Insurance and/or Property and Casualty Insurance
– Previous customer service experience
– Excellent verbal and written communication skills
– Proficient in using computer systems and software applications
– Knowledge of and experience with Hawksoft agency management systems preferred.

We offer training, and opportunities for career growth.

Job Type: Part-time

Pay: $18.00 – $21.00 per hour

Benefits:

• On-the-job training
• Work from home

Experience level:

• 2 years

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote