Confidential Hiring for Insurance Coordinator/Receptionist Full Time

 Monitor front office systems daily, tweak or develop new systems as needed with input from the other front office team and the doctor.

 Cross-train team so that they can schedule or make a financial arrangement or process insurance when appropriate.

 Supervise and monitor payment plans, credit card submission, F/A documentation, unfinished treatment, insurance submission, and coordination of insurance.

 Devise a plan for each tardy insurance or A/R problem and follow through with the plan.

 Coordinate the accounts receivable system by ensuring that statements are sent on schedule, delinquent accounts are addressed, and the internal financial guidelines are followed.

 Discuss any problems or successes with handoffs from the previous day.  Ensure that phones are answered, and that calls are customer service focused and returned in a timely manner.

 Supervise the schedule to ensure that goals are being met and we have scheduled to an ideal day template with the appropriate number of pre-blocks reserved.

 Supervise the gathering of s for admin time, the Perfect Day meeting, and training materials for team meetings.

 Work with the IT company to be sure that maintenance is completed in a timely fashion on all computers, as needed.

 See that end of day production s are completed and signed off.

 Oversee charting protocols (whether paper or digital) to ensure they are up-to-date and are HIPAA compliant.

 Prepare deposits and reconcile collections daily.  Enforce the budget for office supplies and any other front office materials used.

Job Type: Full-time

Pay: $20.00 – $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Massillon, OH 44646: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location