Confidential Hiring for Dispatcher/Customer Service at Hayward, CA Full Time

We are seeking to fill a full-time Customer Service position with Route Dispatch and Administrative responsibilities to join our team!

Job Requirements:

The Administrator (Customer Service / Dispatcher) position will be responsible for managing (Populating, auditing, and briefing management) s and working with routing systems as well as tendering loads, providing dispatch support for independent contractors.

Other duties will include but are not limited to:

• Dispatch independent contractors to appropriate locations according to customer needs
• Handle inbound calls from customers and delivery teams
• Work with customer staff in performing daily duties
• Consult with managerial personnel in order to meet operational goals
• Record and maintain files and records of customer requests, services performed, invoices, expenses s, and other various dispatch responsibilities
• Determine the response needed to effectively and appropriately deal with emergencies, accidents, breakdowns, and customer service issues
• Claims processing
• Filing organizational paperwork
• Must be familiar with Microsoft Word and Excel
• Spanish speaking a plus
• Other duties as assigned

The ideal candidate will have geographical area knowledge of Hayward, CA and surrounding areas, Microsoft excel experience, Routing systems experience, the ability to problem-solve and provide resolution to issues.

This position offers 40 hours per week and applicants must be flexible to work on weekends. Benefits offered include Paid Holidays as well as the following voluntary benefits: Health, Dental, Vision, Life, Short Term & Long-Term disability.

If you are searching for a career in a fast-paced environment with a strong growth opportunity in a rapidly expanding company we encourage you to apply.

Border Transfer is an equal opportunity employer.

Skills:

Microsoft Excel

Administrative Assistant

Dispatcher

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Experience:

• Dispatching: 3 years (Preferred)

Work Location: In person