Desktop Support Engineer

Location: UK – Milton Keynes (old) | Job-ID: 197363 | Contract type: Standard | Business Unit: IT System Engineering (on-site or remote)

Desktop Support Engineer
An opportunity has arisen for a Desktop Support Engineer to join Computacenter, working at one of our customer sites in Milton Keynes, United Kingdom.

What you’ll be doing
The responsibilities of this role will be to assist local and remote users to remedy software and hardware based IT issues both face to face and via the phone. You will be working onsite in a small team. You will need to be familiar with running manufacturer’s diagnostics and interpreting results to decide on a course of action to remedy the issue. You will also need a good manner with customers and be able to ask appropriate questions to gain first-hand information from the end user to further help with fault diagnosis.

What you’ll bring
To be successful we are looking for recent strong experience of repairing IT issues and ability to fault find and carry out full system inspections. You will have strong Windows 10, Lenovo and HP knowledge. Attention to detail will be key, with strong communication and teamwork skills. Previous Tech Bar experience would be desirable as would knowledge with Apple 10/i-phone.

What you’ll get in return
As Europe’s leading Independent Technology Partner, it’ll open doors to a range of opportunities for progression and offers a competitive salary with a fully flexible benefits scheme inclusive of this. Computacenter provides scope to advance your career and develop your professional skills, you’ll have all the tools, information, and resources that you could possibly need.

Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 18,000 employees worldwide and a global revenue of £6.7 billion (2021). We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

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