Compugen Inc Hiring for Configuration Technician at Richmond Hill, ON Full Time

Compugen is one of Canada’s largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.

If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.

Responsibilities:
Configure new and refurbished systems for internal and external customers.

Install, test, troubleshoot and diagnose software and hardware related issues.

Meet daily production deadlines as assigned by the Configuration Scheduler.

Communicate with vendor specific and internal technical support staff to resolve technical issues.

Staff are responsible to follow ISO procedures outlined in Compugen’s Quality Management System.

Qualifications:
Post-secondary education in Electronics or related Information Technology program.

Minimum 2 years PC industry experience which includes but is not limited to refurbishing experience on desktops, notebooks, printers etc.

A+ certification is required.

Excellent troubleshooting skills in relation to PC and Server based hardware.

Fast learner; Proactive self-starter.

Ability to follow instructions with minimal guidance; able to work independently with minimal supervision.

Excellent communication skills, both verbal and written

High attention to detail; proven track record of delivering quality work based on precision workmanship.

Flexibility to adapt to changing priorities and deadlines.

Experience in a sales-oriented environment preferred.

Able to lift independently a minimum of 30 lbs.

Equity Statement

Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.