ComponentSource Hiring for Customer Service / Account Manager at Woodstock, GA Full Time

ComponentSource is seeking onsite Customer Service/Account Managers for our 8am to 5pm M-F shift (tri-lingual English, Spanish & Brazilian Portuguese speaker) and for our 11am to 8pm M-F shift (English) to manage, quote, and grow sales accounts with our end-users and resellers that purchase Software Development Tools. Must be a quick learner, good memory retention, energetic and proactive individual that possesses strong attention to detail and the ability to work effectively and get along with a small team.

For the earlier shift, fluent English, Portuguese, and Spanish skills. For the later shift English (and a plus for Spanish or Portuguese also) Higher compensation for bi-lingual or tri-lingual English/Spanish and Brazilian Portuguese. This position salary ranges from $40,000 to $50,000.

Summary of responsibilities:

• Communicating with customers on a daily basis via email, live-chat and phone
• Advising customers on software product licensing, prices, payment information, order status, etc.
• Issuing of a price quotations, quote follow up, order entry, fulfillment and follow up
• Accurate sales order processing and software license delivery

Candidates MUST HAVE:

• Been fully vaccinated for COVID-19 – We are a Department of Defense Federal Contractor and are required to have 100% vaccinated (or submit to our Prime contractor an application for any religious or medical exemption for their approval process)
• Excellent written and verbal communication skills in English (and for tri-lingual, English, Portuguese and Spanish)
• Excellent organizational skills and ability to multitask effectively
• Excellent follow-through and attention to detail
• Previous Customer service or Account Management experience in a similar role in an IT company is advantageous but not essential
• Great attitude, like to learn, and enjoys dealing with diverse types of customers
• Be efficient in all general tasks, web application use, Excel, Word, etc
• Be punctual

Company Description

We are the world’s largest online reseller and distributor specifically for software development tools from multiple vendors

ComponentSource was established in 1995, to ensure Software Developers were supplied with the best software development products the world had to offer. Up until then, inefficiencies imposed by the established, country-based, software distribution channels meant that only a small number of products made it to market. Consequently, ComponentSource pioneered the open market for reusable software components and tools, through innovative use of electronic software delivery (ESD). Today, we offer the world’s best collection of labor saving software through our eCommerce Web Sites; carrying over 10,000 SKU’s from 250+ Publishers. We have offices in the Woodstock, GA USA, Reading England UK and Tokyo Japan supporting over 125,000+ Customers, in over 180 Countries.

We are the world’s largest online reseller and distributor specifically for software development tools from multiple vendors ComponentSource was established in 1995, to ensure Software Developers were supplied with the best software development products the world had to offer. Up until then, inefficiencies imposed by the established, country-based, software distribution channels meant that only a small number of products made it to market. Consequently, ComponentSource pioneered the open market for reusable software components and tools, through innovative use of electronic software delivery (ESD). Today, we offer the world’s best collection of labor saving software through our eCommerce Web Sites; carrying over 10,000 SKU’s from 250+ Publishers. We have offices in the Woodstock, GA USA, Reading England UK and Tokyo Japan supporting over 125,000+ Customers, in over 180 Countries.