Community Living Australia Hiring for Recruitment Officer Job at Mount Barker Full Time

Position Description

Recruitment Officer

Reports to: Training & Development Coordinator

Directorate/Department: Business Services / People & Culture

Number of direct reports: As per Organisational Structure

Employment Type: Full-Time Fixed-Term Contract (30 June 2022)

Salary/Award Level 3 – Social, Community, Home Care and Disability

Classification: Services Industry Award 2010

Community Living Australia has charitable status for Fringe

Benefits Tax purposes and is therefore able to offer taxation

benefits through salary sacrifice

Position Purpose

The Recruitment Officer is responsible for undertaking end-to-end Support Worker

recruitment including traineeships across the organisation, supporting all regional teams to

on-board qualified and skilled candidates. The role will provide timely advice and support the

recruitment process through evaluating, screening recommending suitable candidates.

The position will also oversee the traineeship and student placement program as well as

undertaking relevant employee lifecycle processes and data management.

Principal Duties

Undertake the Support Worker and Traineeship recruitment process, including but not

limited to;

Place adverts across all recruitment channels based on regional/service need

Evaluate and screen suitable applications, resumes and cover letters

Register suitable candidates through the online reference check system

Undertake pre-employment phone screenings in a timely manner

Refer qualified candidates to hiring managers/regional teams for formal interviews

Prepare and distribute offers of employment, contracts and employee packs for

all successful candidates

Manage the on-boarding process for all new employees ensuring all mandatory

requirements are met, including the lodgement of screenings, the organisational

induction program and site inductions.

Issue notification to unsuccessful candidates and provide feedback where

required

Provide ongoing support, advice and regular updates to regional teams around Support

Worker and Traineeship recruitment including progression of candidates

Be the central point of contact for potential employees, trainees, volunteers and

student placements

Undertake regular follow-up with trainees and current employees undertaking

qualifications, ensuring contractual obligations are met

Undertake end of employment processes, ensuring exit interview reporting of

outcomes as required

Coordinate the student placement program, liaising with regional teams / training

organisations and progressing suitable candidates

Liaise with potential volunteers and work with regional teams to match volunteer skills,

capabilities and interests with organisation needs to ensure effective delivery of

services

Coordinate the casual conversion process ensuring employees meet the eligibility

criteria and issue permanent contracts in a timely manner

Oversee and implement Support Worker probation reviews within timelines and ensure

outcomes are communicated formally

Issue Conflict of Interest and Secondary Employment Forms as required and

accurately maintain registers

Rename, and upload relevant documentation to personnel files in a timely manner

Undertake monthly recruitment stats, providing completed report for senior executive

Attend Career / Job Pathway expo’s as required, promoting the organisation as an

employer of choice

Support the Training & Development Coordinator with additional tasks as required

Act as a backup resource to central recruitment processes as and when required

Demonstrate behaviours that support organisational values and a positive workplace

culture

Apply WHS legislation and create and manage a safe work environment

Work collaboratively with peers and colleagues, across the organisation, to achieve

organisational objectives

The responsibilities as specified above may be altered in accordance with the changing

requirements of the position.

Core Competency/Capability

(NDS CSS 3)

These six core competencies are the capabilities that need to be demonstrated in order for

the incumbent to be functional in their role and links to the NDS competency framework

Sector & organisation purpose & values

Working knowledge of a human rights based approach to supporting a person with

disability and the services provided, the individual and community context, and sector

and organisation purpose and values. Applies the approach and values in own work.

Leadership & teamwork

Works collaboratively with team members. Organises own workload. Checks own work

and work of others, providing guidance to less experienced staff. Shares knowledge

and information with team members. Able to work with minimal supervision, knowing

when to escalate issues.

Communication

Deals with non-routine enquiries. Uses effective listening skills and seeks, provides

and/or shares information with people appropriately. Can adapt communication style to

meet people’s needs. Able to resolve conflict with assistance. Has a network of internal

and external contacts relevant to the role. Deals with practical issues presenting and

enlists a more experienced person as needed.

Customer relations

Assists customers to address their needs and expectations. Has practical knowledge of

supports and services available. Is flexible and suggests alternative service solutions,

provides information or makes necessary referrals. Demonstrates confidentiality and

awareness of diversity in relation to sensitive issues. Assists with building and

maintaining positive relationships with stakeholders.

Personal accountability

Adheres to organisation policies & procedures and all relevant government legislation

and relevant standards. Follows detailed and precise work procedures. Evaluates own

work to ensure quality and safety standards are met. In own work area makes agreed

changes. Adopts a professional approach to own personal accountability. Maintains

organisation’s image and reputation.

Innovation

Undertakes tasks using a resourceful and creative approach. Suggests changes to

improve quality in own work and makes agreed changes. Able to address and mitigate

risk in own work. Assists with review and/or development, implementation and

improvement of specific work practices and procedures.

Skills & Experience

To perform this role successfully the incumbent must be able to satisfactorily demonstrate the

following key qualifications, experience and skills

Academic or Professional Qualifications

Essential

Certificate III Business Administration or Certificate IV in Human Resources or relevant

administration or recruitment experience (required)

Skills & Delivered Performance

Relevant work experience as a recruiting officer (preferred)

Strong written and verbal communication skills, including the ability to maintain

confidentiality

Ability to engage with a wide range of people from different backgrounds including

working with external stakeholders

Demonstrated experience with various selections processes like phone interviews and

reference checks

Ability to work autonomously as well as part of a team

Ability to prioritise multiple tasks and complete work accurately and on time

High attention to detail

Demonstrated computer literacy including Microsoft Word, Excel, Outlook and

database skills

Affinity with nonprofit organisations and respect for their philosophy and values

Demonstrated commitment to continual professional and personal development

Special Requirements (Essential)

Have and maintain a current Australian Class 1 Drivers Licence for duration of

employment

Obtain and maintain a DHS General Employment Probity Check

Participate in the supervision and performance appraisal processes to establish

performance objectives and KPI’s ongoing

Travel to service regions, sites and locations

Attend meetings, training and professional development as required

Private use of vehicle – adhering to the conditions and requirements of the Motor

Vehicles (Use of Private Vehicle) Operating Procedure

Accessibility to a personal mobile phone or tablet device that has a data plan enabling

access to the internet for the purpose of recording time worked and accessing rosters

Work across multiple worksites and/or relocate to other worksites (within reason) as

required

Authority to Act

This position operates within

Policies and procedures, guidelines and codes of conduct

The defined limits of delegated authority

The confines of budgeted restraints, relevant legislation, regulations and by-laws

Financial Delegations Matrix

NDIS Code of Conduct

There are 7 minimum standards Community Living Australia and their workers must meet:

Act with respect for individual rights to freedom of expression, self-determination and

decision-making in accordance with applicable laws and conventions

Respect the privacy of people with disability

Provide support and services in a safe and competent manner, with care and skill

Act with integrity, honesty and transparency

Promptly take steps to raise and act on concerns about matters that may impact the

quality and safety of supports and services provided to people with disability

Take all reasonable steps to prevent and respond to all forms of violence against, and

exploitation, neglect and abuse of, people with disability

Take all reasonable steps to prevent and respond to sexual misconduct