General Description
The Office Administrative Associate position provides clerical
support for Catto Scholarship. This city-funded program is designed
to help first-time full time college students with last dollar
tuition funding, academic coaching, and wrap-around support.
Primary responsibilities include the coordination of office
processes and procedures, maintenance of records and reporting of
student information, and maintaining inventory of program
materials. The OAA also prepares program related documents, forms,
and memos.
Specific Responsibilities
• Assist the Executive Director in the development and coordination
of office processes and procedures in alignment with college
processes and procedures.
• Update and maintain hardcopy and electronic files in accordance
with program funding and college requirements.
• Maintain documentation of prospective and enrolled
students.
• Enter participant weekly activity and attendance information into
the program database.
• Maintain and create an inventory of all program materials and
generate orders as needed.
• Prepare documents and funding agency reports, as needed.
• Prepare correspondence and proofread as requested by program
staff.
• Participate in off-campus training sessions as needed.
• Adhere to FERPA regulations as they pertain to maintaining the
security and confidentiality of all student records, as well as
maintain the confidentiality of other documents on behalf of the
work area and the College.
• Screen and respond to calls and inquiries; take accurate messages
and redirect calls as necessary.
• Provide quality customer service to internal and external
visitors to the department; responding to questions or directing to
the appropriate staff member or department.
• Perform assigned duties in a manner consistent with the mission,
goals, and core values of the College.
• Maintain sensitivity, understanding and respect for a diverse
academic environment, inclusive of students, faculty, and staff of
varying social, economic, cultural, ideological, and ethnic
backgrounds.
• Other duties as assigned.
Minimum Qualifications
• High school diploma, or its equivalent, is required.
• Minimum of five (5) years of clerical experience required.
• Demonstrated proficiency in Microsoft Word and Excel
required.
• Demonstrated proficiency in Microsoft Office Suite.
• Excellent organizational skills and attention to detail is
required.
• Effective oral and written communication skills required.
• Demonstrated ability to work with a team and collaborate well
with others is required.
• Effective customer service skills; including a courteous and
professional demeanor is required.
• Ability to maintain sensitivity, understanding, and respect for a
diverse academic environment inclusive of students, faculty, and
staff of varying social-economic, cultural, ideological, and ethnic
backgrounds required.
Preferred Qualifications
• Associate’s degree preferred. Any and all degrees must be from a
recognized institutional accreditor.
• Previous experience working with a grant-funded program is
preferred.
• Experience using Ellucian Banner, or a similar enterprise-wide
system, is preferred.
Work Location
Main Campus
Special Instructions to Applicants
Testing required for this position:
Data Entry/Alpha Numeric
MS Word
MS Excel
THIS POSITION IS ELIGIBLE FOR PARTIAL REMOTE
WORK
Interested persons should complete an online application
Cover letter of interest and resume REQUIRED
Names and contact information of 3 professional references
OPTIONAL
Review of applications will continue until the position is
filled.
Applicants must be legally eligible to work in the U.S. Community
College of Philadelphia is an Affirmative Action, Equal Opportunity
and Equal Access Employer. The College encourages applications from
individuals from traditionally underrepresented groups.
Salary Grade or Rank
5
Salary Range
$17.99 – $20.60
Job Posting Open Date
11/16/2022
Type of Position
Classified
Employment Status
Full-Time
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to ApplyRequired Documents
Optional Documents
PI198068610
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