Community College of Philadelphia Hiring for Office Administrative Associate B at Pennsylvania, United States Full Time

General Description

Under general supervision, the Office Administrative Associate will
be required independent judgment, and decision making skills for
providing clerical support to the Transfer Credit and Placement
Office. Primary responsibilities include reviewing post-secondary
educational credentials for determining English and Math placement
and transfer credit, and appropriately, identifying prerequisites
and co-requisites to permit course enrollment.

Specific Responsibilities

• Review and process domestic and foreign educational credentials
  for performing a course-by-course evaluation.

• Review and process domestic and foreign credentials for
  awarding English and math placement.

• Review and process educational credentials for prerequisites
  and co-requisites to permit course enrollment.

• Review and process credentials for awarding credit based on
  various aspects of prior learning.

• Provide in-person service to students.

• Provide exceptional customer service in an amiable manner on a
  daily basis,

• Respond to inquiries via in-person, email, and phone regarding
  enrollment-related matters,

• Thorough understanding of FERPA regulations related to
  confidentiality of student records,

• Remain knowledgeable of program and course updates,

• Exercise equity, respect, and sensitivity for servicing a
  diverse academic environment,

• Maintain professionalism in attitude and conduct when servicing
  internal and external persons.

• Delivers quality customer services to both internal and
  external constituents in a professional, helpful and courteous
  manner.

• Maintains sensitivity, understanding and respect for a diverse
  environment inclusive of students, faculty and staff.

• Other duties as assigned

Minimum Qualifications

• High School diploma/GED is required.

• Minimum of five (5) years’ or related experience required.

• Demonstrated ability to adapt to change required.

• Strong interpersonal and communication skills, both verbally
  and in writing required.

• Strong organizational and analytical skills, and attention to
  detail required.

• Ability to make appropriate and timely decisions in situations
  of varying circumstances required.

• Ability to multi-task and manage priorities in a fast-paced
  environment required.

• Demonstrated proficiency in Microsoft Word required.

• Ability to maintain sensitivity, understanding and respect for
  a diverse academic environment, inclusive of students, faculty, and
  staff of varying social, economic, cultural, ideological, and
  ethnic backgrounds required.

Preferred Qualifications

• Associate’s degree is preferred. Any and all degrees must be
  from a recognized institutional accreditor.

• Previous experience in enrollment services within higher
  education preferred.

• Banner experience preferred.

• Knowledge of FERPA (Family Educational Rights and Privacy Act
  of 1974, as amended) preferred.

Work Location
Main Campus

Special Instructions to Applicants

THIS POSITION IS ELIGIBLE FOR PARTIAL REMOTE
WORK

Interested persons should complete an online application

Cover letter of interest and resume REQUIRED

Names and contact information of 3 professional references
OPTIONAL

Review of applications will continue until the position is
filled.

Applicants must be legally eligible to work in the U.S. Community
College of Philadelphia is an Affirmative Action, Equal Opportunity
and Equal Access Employer. The College encourages applications from
individuals from traditionally underrepresented groups.

Salary Grade or Rank
6

Salary Range
$18.66 – $22.51

Job Posting Open Date
10/14/2022

Type of Position
Classified

Employment Status
Full-Time

Supplemental Questions
Required fields are indicated with an asterisk (*).

1. * How did you hear about Community College of Philadelphia?
   • CareerBuilder.com
   • HigherEdJobs.com
   • LinkedIn
   • The Chronicle of Higher Education
   • Indeed.com
   • InsideHigherEd.com
   • Community College of Philadelphia Website
   • HBCU Career Center
   • Higher Education Recruitment Consortium (HERC)
   • Al Dia DIVERSECity Career Fair
   • Neighborhood Job Fair & Resource Village (Temple
     University)
   • Other
2. * If your answer to the above question is Other, please note
   the source below. If this question does not apply to you, enter
   N/A.
   (Open Ended Question)
3. * What is the highest level of education you have completed?
   • No Response
   • High School/GED
   • Associates Degree
   • Bachelor’s Degree
   • Master’s Degree
   • Doctorate
   • Other
4. * Do you have a minimum of five (5) years’ of related
   experience?
   • Yes
   • No
5. * Do you have previous experience in enrollment services within
   higher education?
   • Yes
   • No
6. * Do you have Banner experience?
   • Yes
   • No
7. * Do you have knowledge of FERPA (Family Educational Rights and
   Privacy Act of 1974, as amended)?
   • Yes
   • No

Documents Needed to ApplyRequired Documents

1. Resume
2. Cover Letter/Letter of Application

Optional Documents

PI195309812