Community College of Philadelphia Hiring for Administrator, Enrollment Management Systems at Pennsylvania, United States Full Time

General Description

The Administrator, Enrollment Management Systems is responsible for
the day to day support of technical and functional office
operations and reports related to the administration of various
Registration programs. Functioning as a “power user” for the Banner
Registration module, this position serves as the point of contact
for troubleshooting operational issues reported by enrollment
management staff; creates ad hoc and custom reports; publishes
and/or distributes reports to appropriate areas; and tracks and
creates reports on various cohorts of financial aid
applicants.

Specific Responsibilities

• Create ad hoc and custom reports; publish and/or distribute
  reports to appropriate areas; track and create reports on various
  cohorts of financial aid applicants.

• Function as a “power user” for the Banner enrollment related
  modules; serve as a point of contact for troubleshooting
  operational issues reported by Registration staff.

• Assist with technical and functional support for daily
  processing using Banner ERP, Appworx, scanning and other
  applications.

• Perform quality control audits of registration data elements;
  review and resolve data exceptions; ensure that awards in Banner
  are accurate and in compliance with federal and state rules and
  regulations and institutional policies.

• Assist with documenting project priorities, timelines and
  assessments, and assist with documentation of enrollment management
  processes.

• Adhere to FERPA regulations as they pertain to maintaining the
  security and confidentiality of all student records, as well as
  maintain the confidentiality of other documents on behalf of the
  work area and the College.

• Perform assigned duties in a manner consistent with the
  mission, goals and core values of the College.

• Maintain sensitivity, understanding and respect for a diverse
  academic environment, inclusive of students, faculty, and staff of
  varying social, economic, cultural, ideological, and ethnic
  backgrounds. Deliver quality customer services to both internal and
  external constituents in a professional, helpful and courteous
  manner.

• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree required. Any and all degrees must be from a
  recognized institutional accreditor.

• Two (2) years relevant work experience in technology support of
  areas of enrollment services required. Computer proficiency in
  Microsoft Word and Excel required.

• Excellent communication (oral and written) and interpersonal
  skills in all media (phone, face to face and email) required.

• Demonstrated skills in using database reporting tools
  required.

• Detail oriented with excellent problem solving skills
  required.

• Ability to multi-task and to process high volumes of work with
  accuracy required.

• Ability to manage multiple, simultaneous priorities and meet
  deadlines required.

• Commitment to the mission of an urban community college
  required.

• Must excel in working as a member of a team, model exceptional
  service to internal and external customers and work to facilitate
  change.

Preferred Qualifications

• Experience with the Banner enrollment related modules, document
  imaging systems and workflow, and Appworx preferred.

• Tableau preferred.

Work Location
Main Campus

Salary Grade or Rank
2

Salary Range
$47,389 – $78,192

Job Posting Open Date
11/10/2022

Type of Position
Administrator

Employment Status
Full-Time

Supplemental Questions
Required fields are indicated with an asterisk (*).

1. * How did you hear about Community College of Philadelphia?
   • CareerBuilder.com
   • Higheredjobs.com
   • LinkedIn
   • The Chronicle
   • Veterans Job Fair
   • Professional & Technology Diversity Career Fair
   • AL DIA – Diversity Career Fair
   • Community College of Philadelphia Website
   • Indeed.com
   • Other
2. * If your answer to the above question is Other, please note
   the source below. If this question does not apply to you, enter
   N/A.
   (Open Ended Question)
3. * What is the highest level of education you have completed?
   • High School Diploma / GED
   • Associates Degree
   • Bachelors Degree
   • Masters Degree
   • Doctorate Degree
   • Other
4. * Do you have two (2) years of relevant work experience in
   technology support of areas of enrollment services?
   • Yes
   • No
5. * Do you have experience with Banner Enrollment related
   modules, document imaging systems and workflow, and Appworx?
   • Yes
   • No
6. * Do you have Tableau experience?
   • Yes
   • No

Documents Needed to ApplyRequired Documents

1. Resume
2. Cover Letter/Letter of Application

Optional Documents

1. References

PI196717331