This position is responsible for administering the application and knowledge testing processes of the Pennsylvania’s commercial and non-commercial driver licensing program.
DESCRIPTION OF WORK
Works in direct contact with customers to verify applicant identification, completion of application forms, and to enter information into online driver license application software.
Administers standardized knowledge tests to evaluate the applicant’s understanding of the Vehicle Code, driving laws, and associated traffic control devices. A vision screening for visual acuity is given to all applicants using a telebinocular instrument.
Data enters applicant test results and customer applications for driver license services into online software systems using a PC terminal.
Strictly adheres to all aspects of Driver and Vehicle Services’ Customer Service Policy.
Responsible for ensuring that the correct fee waiver code is used and properly documented whenever a fee waiver is necessary to process a customer transaction. Complies with all aspects of the Fee Waiver Guidelines.
Performs other related duties as required.
Work Schedule and Additional Information:
Full-time employment. 40 hour work week.
Work hours are 8:15 am to 4:45 pm, Tuesday – Saturday, with 30-minute lunch.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS:
You must have successfully examined and have a current score on file. If you have not already done so, you must first apply to the DRIVER LICENSE EXAMINER ASSISTANT (EXAM) posting and follow the directions provided.
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Learn more about our Total Rewards by watching this short video!Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.*Eligibility rules apply.
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