Comeau’s Sea Foods Ltd. Hiring for IT Administrator and Support at Saulnierville, NS Full Time

WHO WE ARE

Have we met? We are Comeau’s Sea Foods. We have been proudly harvesting, processing and globally distributing fish and seafood products for over 75 years. We are a successful Maritime company that is connected to the ocean, our East Coast communities and a family-focussed lifestyle. We’re also committed to providing safe, consistent and rewarding work for our team, crew and community. We are more than just ‘the fish plant up the road’; we support our crew. When you work with us, you grow your skills and we become part of your extended family.

We are committed to being the best in harvesting and processing seafood, period. We know that requires finding & keeping talented people. We don’t just fish or process; we also operate a full scale industrial-grade metal fabrication and machining, ship repair, and maintenance services.

YOUR DAY:

Working from our head office, our IT Administrator & Support will be our in-house IT ‘Go To’. Your core responsibilities will focus on end user support, virtual / cloud server oversight, wireless, software and hardware management for our various locations, both land and sea based. You will need to be capable of IT troubleshooting, contract/licensing review and communication functions for Comeau’s. The primary responsibility is user support that is provided in a professional manner. This is a role for an experienced self-starter with a proven ability to triage and manage a wide array of IT issues and respond quickly with solutions to ensure our IT systems are operational at all times. If you enjoy the challenge that comes with a diverse set of responsibilities to support both land and sea operations, this is the role for you.

The day-to-day responsibilities include, but are not limited to:

IT Support & Troubleshooting:

· Triage and address all IT/Communication needs throughout Comeau’s operations (over multiple hardware platforms) in real time to ensure active & optimal connectivity at all times.

· Troubleshoot, diagnose and repair computer systems remotely or in person.

· Maintain a high degree of end user support and training to ensure issues are resolved in a timely manner.

· Manage & maintain current anti-virus, anti-spam, and anti-spyware platforms and monitor security threats.

· Installing, configuring, testing and troubleshooting all IT equipment.

· Manage IT changes, upgrades to address specific problems or business requirements.

· Sourcing and managing all relevant third-party relationships and contracts.

IT Equipment Management:

· Liaise with vendors and/or contractors regarding hardware, software upgrades, purchases and/or installations.

· Develop strategic planning for IT systems development, upgrade and acquisition of resources.

· Oversight in developing and maintaining IT policies and procedures.

· Establishing and managing software and hardware inventory system.

EXPERIENCE & QUALIFICATIONS:

· Degree in Computer Science or equivalent

· 2 – 4 years’ experience in a stand-alone IT role with a troubleshooting / end user support focus (preferred)

· Ability to equally troubleshoot & support network, software and hardware issues proficiently.

· Microsoft Office 365 administration experience.

· Bilingual (English/French) considered an asset.

· Ability to triage multiple priorities effectively to address key issues first to successful resolution.

· Calm and steady under pressure, applying sound judgement and problem-solving skills.

· Exceptional troubleshooting skills with strong attention to detail.

· Enjoys finding solutions under pressure.

· Valid driver’s license.

· Required experience in the following:

o Networking, authentication & catalog systems (LAN/WAN/VLAN, switches & routing protocols, firewalls, VPN & wireless networks

o SQL Server & Postgres

o Microsoft Server Applications, Microsoft Windows, Apple iOS, & Linux or other general business OS systems

o Advanced website coding skills an asset

o VoIP experience is an asset

CRITICAL SKILLS:

· Ability to show initiative and work with minimal supervision

· Positive attitude with a willingness to learn

· Exceptional attention to detail

· Excellent organizational and time management skills

· Reliable, timely with all work assignments

· Safety Conscious

· Professional, courteous attitude

· Ability to work well with others

· Great sense of humor

Are you hooked? Apply now.

We embrace inclusion and diversity and welcome all applicants, those in historically underrepresented groups such as indigenous persons, racially visible persons, persons with a disability, women, and persons of a minority sexual orientation and/or gender identity. We also acknowledge new Canadians that are working to establish their roots in Nova Scotia. Please feel free to self-identify.

While all applications received will be reviewed, although only those selected for an interview will be contacted. We also must acknowledge that all roles must be conducted onsite and are not eligible for remote working arrangements. Don’t worry, you’ll want to commute or relocate to beautiful South Western Nova Scotia.

All interviews will take place with your safety in mind and meet the most appropriate interviewing practices, via phone, online or live with distance protocols.

Job Type: Full-time

Benefits:

• Company pension
• Dental care
• Extended health care
• Life insurance
• Vision care

Work remotely:

• No