Requisition ID: req3827
Job Title: Product Owner, Office of Talent Strategy
Department: The Office of Talent Strategy
Location: Columbus Campus
Employment Type: Staff
Employment Status: Externally Funded
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Compensation: $120,000 – $130,000
Job Description:
Position Summary
The Product Owner’s primary responsibilities include the following:
owning the product development vision and continuous improvements
of one or more IT certificate programs which will require ongoing
information collection and analysis, researching industry feedback
and needs analysis, and collaboration with internal and external
stakeholders; executing plans with fellow staff members to revise
or develop new content, conducting instructor and student
orientation, and consulting with other leaders both internally and
externally on IT Certificate content improvements or new
development; managing instructors who are actively teaching
courses, overseeing resolution of student problems, concerns and
feedback, and working with content development experts to build
necessary course updates, improvements, and content.
Core Competencies Required
Professionalism, Guiding Interactions, Managing Work, Planning
& Organizing, Continuous Improvement, Technical/Professional
Knowledge and Skills, Customer/Student/Employee Focus,
Communication, Collaboration, Adaptability, Leading Teams, Earning
Trust, Positive Approach
ESSENTIAL JOB FUNCTIONS
Product Development and Continuous Improvement
Create and own the product road map for one or more assigned IT
Certificate programs including one or more of the following
programs: Data Analytics, Cybersecurity, Software Development, or
Infrastructure Automation, as determined by the Director, Business
IT Solutions. Create and own the development of relevant content
and coursework in areas of the Product Owner’s prior industry or
academic training, experience, and interests.
Collaborates with others on the design of technology lab
environments supporting course materials and technology
requirements. Creates and delivers executive-level presentations to
communicate program opportunities for improvement, status of
ongoing initiatives, or other high-level program information.
Researches and learns new technology to support the growth and
expansion of IT Workforce Development programs. Supports
instructors in the use of tools and software relevant to the
content of courses in the assigned IT Certificate program(s).
Building Partnerships
Build and create a network among Ohio IT professionals through
various channels such as meetups and user groups to understand
industry trends, demands, and to recruit potential instructors for
teaching courses or assisting in the development of new curriculum;
Assists in managing, evaluating, and refining processes and
procedures for efficiency and effectiveness. Represent the
certificate and the skills that are built in the program to
potential employer partners in business development meetings.
Collaborate with other academic unit stakeholders (chairs, faculty)
as needed to support the growth and improvement of credit-based
programs and opportunities for degree-seeking students. Coordinate
with registration office and other administrative offices to
support student achievement and completion of program objectives.
Meet with current employer partners to discuss feedback on the
assigned IT Certificate program(s).
Leading Teams
Manage program instructors to ensure instructors are committed to
teaching courses in the programs as scheduled; Ensure instructors
have access to the curriculum and tools needed to be successful
teaching; Support instructor questions before, during and after
courses; Oversee subject matter expert’s content development and
course enhancement efforts to ensure changes are aligned to the
vision in the product roadmap and stakeholder’s needs. Act as a
substitute instructor in courses of the assigned IT Certificate
program(s) (estimated at one or two times per semester).
Diversity, Equity & Inclusion
Develops and maintains strategic partnerships with diverse groups
and communities. Helps to ensure the College meets its
responsibilities in identifying diverse student populations to work
with in information technology non-credit education program
delivery. Consults to ensure a menu of diverse participants are
included in outreach activities. Takes responsibility for creating
a welcoming, inclusive, and productive work environment where all
employees feel valued and able to contribute to their full
potential, regardless of their differences.
Other Duties and Responsibilities
This role is able to be delivered in a hybrid format but such
arrangement is subject to changing business needs that may evolve
over time as determined by Columbus State Community College. The
Product Owner attends all required business, stakeholder and
department meetings and training, both virtual and in-person, as
dictated. The Product Owner works a flexible schedule when there is
a demand that incorporates delivery on evening, weekend and/or
extended hours – as required and approved – to meet work
obligations.
Usual Physical Requirements
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions described in
this position description. While performing duties for this job,
the employee regularly exhibits digital dexterity when entering
data into computer, frequently sits for extended periods of time,
and occasionally stands and walks. Employee occasionally reaches
with hands or arms and stoops, kneels, crouches or crawls. Employee
converses verbally or manually with others in person and by
telephone. Vision demands include close, detailed vision when
focusing on computer screen. Employee occasionally lifts or exerts
force up to 10 pounds.
Working Conditions
Typical office environment; may require travel to multiple campuses
and stakeholder locations. Some out of state or statewide travel of
limited engagements primarily for meetings or training events.
Working evenings and weekends may be required to fulfill a
stakeholder obligation
Knowledge, Skills and Abilities: Knowledge of: Policies and
procedures of Ohio Development Services Agency, NIST MEP, and CSCC;
project management principles; continuous improvement and
operational excellence methods; basic manufacturing technologies;
computers, software, including cloud applications, to include
Salesforce, Microsoft Office applications (Work, Excel, Outlook,
PowerPoint, Project, Planner). Skill in: developing and maintaining
good relationships; effective communication; problem solving;
customer service; customer retention strategies; project
management, operating general office equipment; general typing;
application of job related software programs. Ability to: adapt to
changes in a fast-paced environment, involving multiple partners;
plan, execute and close assigned projects according to strategic
alignment and prioritization; manage triple constraint; serve as
official MEP representative; work independently demonstrating
initiative; coordinate multiple activities and tasks; maintain
confidential and sensitive information; work effectively with
persons of varying cultures and backgrounds; develop, implement and
deliver effective assessment programs; coordinate and monitor
resource allocations including assignments of team members and
third-party contractors or consultants in order to deliver projects
according to plan; coordinate multiple concurrent activities and
task; exhibit flexibility in work schedule and job tasks; develop
and maintain effective working relationships with peers,
supervisors, external and complete work records; organizing and
problem solving.
Minimum Qualifications:
Bachelor’s degree preferably in an information technology area with
three years of product development or team leadership experience.
Three years experience required in one or more of the following
information technology skills: Python, Java, SQL, Tableau, Linux,
Networking, Cybersecurity, Software Development, Data Analysis, or
DevOps. State Motor Vehicle Operator’s License or demonstrable
ability to gain access to work site(s).
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