Requisition ID: req3852
Job Title: Assistant Director
Department: Admissions
Location: Columbus Campus
Employment Type: Administrator/Executive/Manager
Employment Status: Board Approved
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Compensation: $68,000.00
Job Description:
Position Summary
The Assistant Director, Admissions is a strong communicator who
excels in leadership and team development. The Assistant Director
possesses advanced territory recruitment and communication
strategies and has demonstrated success in increasing enrollment.
Leveraging contacts and relationship building skills, the Assistant
Director promotes the college to diverse high school and adult
populations by employing a recruitment model focused on career and
college education. This individual shows proficiency with data
analysis and using data to guide decisions. The Assistant Director
is well adept at communicating to a diverse audience in a variety
of settings and possesses strong presentation skills.
Core Competencies Required
Professionalism, Managing Work, Continuous Improvement,
Customer/Student/Employee Focus, Collaboration, Managing People,
Operational Decision-Making, Emotional Intelligence Essentials,
Building Partnerships, Creating an Inclusive Environment,
Adaptability, Communication, Influencing, Leadership, Strategic
Planning
ESSENTIAL JOB FUNCTIONS
Admissions Program Management
Provides leadership and management, maintaining accountability for
Admissions department activities in conjunction with the Director
of Admissions. Responsible for ongoing leadership and development
of recruitment activities including but not limited to: on and off
campus high school and adult recruitment events, targeted
visitation programming, outbound phone calls, college fairs,
guidance counselor advisory committee meetings, and high school
visits. Leads and manages an assigned territory of high schools.
Executes department goals within the context of a large
comprehensive community college with multiple campuses, regional
learning centers and a large distance-learning program. Develops
relationships with students and key influencers, including
workforce partners, community organizations, parents, high school
counselors, teachers and school administrators. Convenes targeted
relationship building activities with key stakeholders in the
community. Conducts presentations, attends community events, and
answers institutional questions in order to recruit students to the
college.
Operational Leadership
Supervises assigned area of responsibility and staff by recruiting
and hiring, assigning, and delegating tasks, providing direction,
resolving work problems, communicating job expectations, training
employees, and developing professional growth opportunities.
Establishes and implements goals, and their outcome measures, then
communicates them to the team. Utilizes
assessment tools to determine customer satisfaction and student
success and initiates plans to address any concerns. Using a growth
mindset, conducts annual employee evaluations, provides ongoing
feedback and coaching, and effectively recommends other personnel
actions. Approves leaves and authorizes overtime as appropriate.
Administers disciplinary actions upon approval and in collaboration
with Human Resources. Interprets, explains, carries out and
enforces the College’s policies.
Administration
Is skilled in analyzing data. Collects, evaluates, and reports data
on department services. Tracks and utilizes data to make
suggestions and deliver insight into enrollment strategy.
Administers ongoing systematic evaluation of services and programs
needed. Keeps accurate records, completes and maintains required
documentation; including recruitment statistics, outbound
phone calls, visit requests and reports, and other admissions and
enrollment reports. Supports the Director in strategic planning and
budget management.
Diversity, Equity, and Inclusion
Develops and maintains strategic partnerships with diverse groups
and communities. Partners strategically with Talent Acquisition to
ensure the best Diversity, Equity & Inclusion practices are
utilized in hiring that results in the hiring and retention of a
diverse faculty and staff. Helps to ensure the College meets its
responsibilities in identifying problem areas and systemic concerns
while reporting complaints alleging discrimination. Takes
responsibility for creating a welcoming, inclusive, and productive
work environment where all employees feel valued and able to
contribute to their full potential, regardless of their
differences.
Other Duties and Responsibilities
Manages multiple assignments of varying complexity and meets tight
timelines and deadlines with the ability to adapt to changing needs
of the College and business partners. Ensures College name and
image is perceived positively by external as well as internal
audience/stakeholders.
Usual Physical Requirements
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions described in
this position description. While performing duties of this job, the
employee regularly exhibits digital dexterity when entering data
into computer. The employee regularly sits for extended periods of
time, and occasionally stands and walks. Employee converses
verbally with others in person and by telephone. Vision demands
include close, relatively detailed vision when focusing on a
computer screen. Employee occasionally lifts or exerts force of up
to 10 pounds.
Working Conditions
Typical office environment. Regular exposure to moderate noise
typical to business offices. With multiple conference spaces as
well as meetings across the campus, employee regularly walks
outside to other buildings. Must travel to various Columbus State
campuses and sites.
Knowledge, Skills and Abilities: Knowledge of: Community
college philosophy and operations; admissions and enrollment
management objectives and strategies; territory management
marketing, recruiting, and communication management; customer
service and public relations principles; student information system
functions and queries; CRM system functions; report development and
analysis, computer software programs, applications, and database
management; standard office practices and procedures. Skill in:
supervising, managing, and leading a team; coordination of program
functions; prioritizing multiple tasks; leading the recruitment of
an assigned territory; organizing and managing projects; problem
resolution; active listening; verbal and written communications;
multi-tasking and project management; customer service and public
relations; application of software programs; general typing;
operating office equipment. Ability to: apply management principles
to practical situations within a single department or functional
area; maintain confidential and sensitive information. Develop and
maintain effective working relationships with coworkers,
supervisors, students, general public, and other job contacts;
exhibit a pleasant telephone manner; speak effectively to large
groups; maintain accurate and complete work records; work with and
effectively manage and lead persons of varying cultures and
diversity.
Minimum Qualifications:
Bachelor’s Degree in Business, Education, Administration, Student
Personnel, or closely related field;
three (3) years’ of demonstrated success managing and leading a
recruitment team; documented territory
recruitment growth; at least five (5) years’ experience in
admissions recruitment; demonstrated expertise
in an assigned functional area, topical expertise, or possession of
a certification in a functional area
relevant to the department. State Motor Vehicle Operator’s License
or demonstrable ability to gain access to work site(s).
University of Delaware Equal Employment Opportunity Statement The University of Delaware is an Equal Opportunity Employer which encourages applications from...
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