Coloplast Hiring for Sales Team Leader at Mulgrave, Victoria, Australia Full Time

• Competitive salary + bonus + birthday leave + annual salary review!
• Ranked #1 Best Place to Work in Australia for 2023
• Permanent, full-time position based in Mulgrave with onsite car parking
• Hybrid flexible working on offer – work from home 2 days a week
• Join a Global Market Leader with a purpose

About The Company

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with very private and personal medical conditions. Employing around 14,000 people globally and with products available in more than 143 countries, we are one of the world’s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. Curiosity works here.

We invest in our people, bringing real-world experience that enables us to solve our patients’ diverse challenges of today and anticipate those of tomorrow.

The Role

The Sales Team Leader is responsible for driving the performance of the phone-based Consumer Sales Team, ensuring effective execution of our partnership sales call flow model. This role will proactively manage day to day operations of the team and coach individuals while ensuring compliance company procedures.

ing to the Head of Consumer Care, you will work together to develop and improve our Consumer Sales business and support our mission of “making life easier for people with intimate healthcare needs”.

Responsibilities

• Daily management of direct s
• Drive Consumer Sales team to meet Consumer Revenue targets in an ethical manner
• Monitor, measure, manage, coach, and motivate team members to effectively engage with end users, clinicians, and stakeholders
• Manage implementation of Consumer Sales processes, ensuring alignment, education, efficiency, and compliance
• Quality assurance of procedures, monitoring team phone calls to ensure high level of knowledge, skills and abilities
• Adherence to all relevant internal and external legislation and guidelines

Skills & Experience

• Proven track record and experience in customer focused environment, preferably B2C contact centre
• Ability to motivate team to achieve targets
• Cross functional team and project management experience
• Highly structured approach with attention to detail and process documentation experience
• Highly proficient in Microsoft Office and CRM systems
• A passion to make a difference in the lives of our consumers

Culture Statement

At Coloplast we recognise the importance of not just developing innovative products to make life easier for people with intimate health care needs, but just as important is investing and growing our people.

Our work culture is one of our most valued assets at Coloplast, which means that when we recruit, we are looking for the right person with attributes and values that align with ours. Don’t just take our word for it, we have an overall engagement score of 8.6 out of 10!

Our core business values are

• Closeness….to better understand
• Passion…to make a difference
• Respect & Responsibility….to guide us

If you feel you have what we are looking for and share our values, then we would love to hear from you!

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 14.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

Visit us on Coloplast.com .

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