Code Blue, LLC Hiring for Claim Representative: Mid Shift Remote Job at Remote Full Time

About Us:

Accuserve/CodeBlue is an innovative third party administrator that uses proven science and revolutionary technology to manage property claims. At CodeBlue we recognize and reward achievement, while encouraging personal and professional development. Our strength comes from the diversity of the people we employ and the opportunities we offer to them. What if you could join a company with so many opportunities that you have a 93% chance of being promoted within one year? If joining an innovative company and having a career helping others is a path you want to follow, apply today!

PLEASE NOTE: This position requires you to first train on a day shift schedule for approximately 6 weeks before moving to your mid shift schedule.

• Hire/training start date is October 21,2021.
• Our Insurance Claim Specialists have the potential to earn well over $40,000 in their first year
• $18.99 base hourly rate with OT over 40 hours
• Bi-weekly incentive payments
• Shifts are Sunday through Thursday or Tuesday through Saturday , 10:00 AM to 6:30 PM based on EST
• Opportunity for advancement
• Additional compensation for qualified bilingual applicants

Responsibilities and Duties

• Work with assigned contractors, managing various property damage claims.
• Analyze inquiries and serve as an advocate for the policyholder/homeowner.
• Review loss and coverage information and determine if the policy provides coverage for the type of loss.
• Actively manages claims to mitigate damage for insurance carriers and expedite closure of claims. This includes daily contact while contractor is onsite to minimize reconstruction and drying cycle times.
• Provides prompt and efficient responses and resolutions to each inquiry in a courteous and professional manner.
• Applies and follows all customer service, restoration claim, and Company policies and procedures, including script adherence.

Requirements:

• High school diploma or equivalent.
• Keyboard a minimum of 35 words per minute, preferred 55 words per minute
• Internet savvy and functional knowledge of Windows, Excel, Word, and other Microsoft Office programs.
• Able to handle conflict in a professional and courteous manner.
• Minimum of 3 years experience with Customer Service
• Excellent communication skills
• The ability to exercise discretion, independent judgment, and manage time wisely
• Insurance industry background, with basic knowledge of Xactimate/ Symbility Estimating Software is a plus.
• Able to Pass IICRC WRT certification course after hire

Job Type: Full-time

Pay: $18.99 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: Remote