Coastal Pacific Xpress Hiring for Activity Monitoring Clerk – [Night Shift] at Surrey, BC Full Time

You are an administrative guru who enjoys data entry related, with a love for Excel? Would you be interested in joining a fast-paced dynamic, trucking/logistics company on their way to big things? Do you have the ability to work night shifts, on a rotation schedule (4 days on, 3 days off, rotation)? If you are someone with an analytical mindset, loves administration, and meets the requirements above, then this might be the perfect role for you!

Coastal Pacific Xpress is a seeking a passionate and motivated Activity Monitoring Clerk to join our winning team!

ABOUT US:

Coastal Pacific Xpress is one of Canada’s largest supply chain companies, providing transportation services and handling of temperature sensitive products throughout Canada and the United States. Our customer base comprises of many of Canada’s leading companies within a wide range of industries, and we proudly serve to provide integrated and customized solutions to an array of logistics challenges.

SCHEDULE: Night Shift – 3 on 4 off, 4 on 3 off, from 6:00pm – 6:00am

KEY RESPONSIBILITIES:

• Collaborates effectively with all team members in Transportation and Warehousing to achieve daily objectives.
• Provides the highest levels of service to all customers with whom they interact, whether internal or external, with the goal of continuously improving the customer experience.
• Liaises with external carriers regarding requests or inquiries as well as collecting all data necessary and inputting into system for all loads.

• Follow up/review of any pending and current pick up or delivery issues from dayshift and communicating effectively with partner carriers and drivers.
• Processes messages from driver satellites in Truckmate and maintains mailroom volumes.
• Follows up with drivers on failed messages to improve the efficiencies of our processes.
• Answers phones and directs calls as required.
• Performs other duties as assigned in accordance with the company vision, mission, strategy and culture.

KEY REQUIREMENTS:

• 2+ years of administrative experience
• Proficient in Microsoft Office with an emphasis on Word, Excel, Outlook platforms
• Proficiency with Excel; ability to grasp new software quickly
• Personally demonstrates that external and internal customers are a high priority.
• Skilled at providing exceptional service over the phone and email.
• Analytical mindset, organized, ability to maintain high level of accuracy
• Excellent written and verbal communication skills
• Identifies customer needs and expectations and responds to them in a timely and effective manner.
• Prioritizes workflow to ensure deadlines are met in a fast-paced environment. Adapts to shifting priorities.
• Ability to work collaboratively in a team, and independently
• Working knowledge of or ability to learn new transportation software systems
• High school diploma and post-secondary courses in a related field

COMPANY BENEFITS:

• Competitive salary
• Exceptional organization culture built on the pillars of high performance, collaboration, continuous improvement, and fun along the way
• Dental Care
• Vision Care
• Extended Health Care, including STD & LTD
• Pension
• RRSP Matching
• Employee Recognition and Rewards program
• Opportunities for growth and development
• And much more!

CPX is an equal opportunity employer. We are committed to building an inclusive and diverse work environment. CPX welcomes and encourages applications from various groups including visible minorities, Aboriginal, and people with disabilities.

CPX is committed to accommodating applicants with disabilities throughout the hiring process and will work with all applicants requesting accommodation at any stage of our process. If you require additional accommodations, please reach out to Taran Sandhu.

Job Types: Full-time, Permanent

Salary: From $47,800.00 per year

Application question(s):

• How many years of Administrative Experience do you possess?
• Are you available and capable of working Night Shifts? This role is a night shift position, with a 3,4,4,3 schedule: 3 on 4 off, 4 on 3 off, from 6:00pm – 6:00am (12 hour shifts). Candidates who cannot work night shift will not be considered for this role.
• List two attributes that best describe your personality.