Coastal Inn Dartmouth Hiring for Front Desk Agent at Dartmouth, NS Full Time

We are seeking a Front Desk Agent with availibility for all shifts (7am – 3pm, 3pm – 11pm, 11pm – 7am) to work with the management team on making sure that our hotel is always welcoming and pleasant for our guests. The ideal candidate has a strong working knowledge of the area and is able to direct clients to local attractions and help with any questions or concerns about local businesses. This position also requires a good deal of customer service skills and an ability to stay calm when faced with difficult situations.

Responsibilities:

• Answer phones and greet guests in a professional manner.
• Book and confirm guest reservations.
• Inform guests of room rate information.
• Know which services are available at the hotel and be able to sell them to guests.
• Answer guest questions about surrounding area.
• Assist in resolving guest issues when possible.

Job Types: Full-time, Part-time
Part-time hours: 24-40 per week

Salary: From $14.00 per hour

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Dartmouth, NS B3A 1J6: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)