Club Central Hurstville & Menai Hiring for Hotel Receptionist – Mountain Heritage Hotel & Falls Retreat Full Time

The Mountain Heritage Hotel & Falls Mountain Retreat is located in the majestic setting of Katoomba in the Blue Mountains. It offers premier boutique style accommodation, with a scenic view across the Jamison Valley. The hotel now forms part of the ICC Group with expansive hospitality offerings.

We are looking for a professional, vibrant and friendly person to join our Hotel Reception team.

Key responsibilities include…

• Conducting check in’s/Outs and creating great first impressions
• Managing enquiries and taking reservations
• Providing a positive and memorable experience & customer service to all guests
• General housekeeping duties as required
• Passionate and consistent, with excellent attention to detail

To be successful in this role, you will have…

• Previous experience in hotel front desk or housekeeping but not essential
• Must be a people person
• You have the ability to work independently
• Must be immaculately groomed
• A willingness to go above and beyond for all of our guests
• The ability to show initiative and to be self-motivated
• A friendly and outgoing personality
• Ability to work under pressure
• Flexibility to work on a 7-day rotating roster including days, nights, weekends, and public holidays.

About You…

You will have a friendly and enthusiastic attitude, with the ability to have positive involvement and interaction with both guests and the overall Hotel team.

MUST be available Monday to Sunday on a rotating and flexible roster with full working rights in Australia.

If this sounds like the opportunity you have been waiting for, apply now.

Employee benefits

• Flexible rostered days – Monday to Sunday
• Duty meals provided
• On site parking
• Ongoing training
• Employee benefits program including discounted hotel stays across our group,
• Health and wellbeing benefit payment

The Pay

• As per the Hospitality Industry General Award 2020

Company Advocacy:

• Promote an environment founded on ICC Group values: Human Dignity, Cohesion, Accountability, Community Mindfulness and Integrity.
• Advocate Above 8 in all dealings with guests and colleagues and present a professional image in all dealings with the public, suppliers, and regulators.

We look forward to your application.

Applicants will be subject to Police/AML Background Checks.