Cloudnine It Services Hiring for Quality Assurance Job at London, England Full Time

Job description

The QA Tester at Cloudnine will be responsible for the quality of software being deployed into the Health iQ environments. They will be responsible for performing automated and manual tests to ensure the software created by developers is fit for purpose prior to release into the live IT infrastructure.

Reporting to the Head of IT, the post holder will perform QA Testing on both internal and external products. The Tester is primarily responsible for checking software developments to ensure they are free from defects and issues, and the product meets the defined requirements prior to being marketed to clients. This will be achieved by running automated and manual test cases that have been developed by the candidate, whilst working with developers to quickly identify, document and resolve any issues discovered. The post holder will lead and develop all aspects of testing within Health IQ and will, from time to time, meet with clients and internal stakeholders to ensure that service is delivered in a consistent and timely way.

Although the primary focus of the role is testing, it is a hybrid role. You will be expected to have the technical experience and knowledge to assist and support the developers in the day-to-day operational tasks of the team. This is an opportunity to continue working in a Tester role whilst developing your skills and branching out into the development operations role. This will include assisting with monthly data updates into the live databases, monitoring services to ensure availability of the environments, assisting analysts with their data requirements and other daily operational tasks.
Your responsibilities will include:

• Understanding existing and new products being developed by the team to enable you to fully test all the functionality.

• Creating and documenting automated and manual test plans/scripts that can be used

against any product within the Health iQ product range.

• Ensuring any new products meet the requirements and specifications that have been defined by the Products Team and obtaining sign off for deployment into the live environment following a successful test.

• Executing built test cases (manual or automated) and analyzing the results.

• Undertaking all levels of testing (System, Integration, and Regression).

• Recording all defects discovered during test periods and distribute reports outlining the issues discovered to the developers and management teams.

• Managing any software bugs discovered ensuring they are recorded and prioritised

correctly.

• During maintenance release windows, conducting post-release regression testing across all products to ensure the systems are fit for purpose, the results should be recorded and retained for auditing purposes.

• Managing the test environments by controlling and recording applications that have been

or are about to be deployed into each system.

• Monitoring the existing hardware platforms and Vantage products daily to ensure they are in a healthy state and running as expected. Escalating any discovered issues to the relevant teams.

• Monitoring, responding, resolving and escalating calls logged to the team within Health IQ’s Incident management system within agreed SLA’s.

• Ensuring IG and IT security is maintained to standard.

• Any other duties that may reasonably be considered as falling under the remit and responsibilities of this post.

Your key strengths include:

• Working with cross-functional teams to ensure quality throughout the software development lifecycle.

• Demonstrating strong analytical, organizational, and problem-solving skills.

• Strong communications skills, both written and verbal.

• Understanding of the importance for detail and organisation.

• Collaborating with QA Engineers to develop effective strategies and test plans.

• Working as a team player – detail-oriented, self-motivated individuals who can work closely with teams of designers, developers, project managers and other related personnel whilst also being able to work independently as needed.

• The ability to multitask and attention to detail and quality

• Being energetic, determined, positive, goal focused and consistent – even under pressure

Additional Experience and Qualifications

• Proven experience as a Quality Assurance Tester or similar role for complex systems.

• Demonstrated ability to build and manage automated test scripts using software tools.

• Experience in Service Delivery in a development team.

• Working knowledge of test management software (e.g. qTest, Zephyr; Bugzilla, Cucumber) as well as a good understanding of SQL.

• Good working knowledge of Java, HTML, CSS and Javascript.

• Knowledge and experience of Microsoft packages, including MS Project, MS Project Pro, PowerPoint, Word and Excel and other MS Office tools.

• Knowledge of the AWS Cloud infrastructure.

• BSc/BA in Computer Science, Engineering, or a related field

• Possess ITIL foundation and Experience of working in an ITIL environment

• Familiarity with Agile frameworks Job Types: Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year

Job Type: Full-time

Salary: £22,000.00-£27,000.00 per year

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift

Ability to commute/relocate:

• London, Greater London: reliably commute or plan to relocate before starting work (required)

Expected start date: 25/07/2022