Close Brothers Group Hiring for Learning & Development Consultant at Beckenham Full Time

The Learning and Development Consultant acts as the employee engagement, change adoption and L&D consultant to CBAM projects and initiatives, to ensure projects meet their organisation and cultural goals.

The role acts as the interface between the project management function, subject matter experts, internal comms, HR and L&D to ensure the people-related elements of projects are managed, communicated, implemented and realised in line with their stated outcomes.

In addition, the post holder provides L&D leadership and resource to the wider CBAM HR and L&D agenda.

RESPONSIBILITIES

Provides expertise in and execution of employee engagement, training and change management within the context of CBAM organisational or system related change.

Leads the needs assessment for training and development to enhance the effectiveness of employee performance in achieving the goals and objectives of the project.

Responsible for the delivery of L&D related “change, training and comms” activities for CBAM projects, working across and co-ordinating change champions, internal comms and L&D resource.

Working with subject matter experts, ensures impactful training programs are designed, implemented and evaluated using the appropriate channels, tools and methodologies.

Trains trainers and assures instructional quality and appropriate content of consultants and contract resource.

Reviews evaluations of training courses, objectives and accomplishments.

Assesses effectiveness of training in terms of impact and performance.

Provides a broad range of consultative services to all levels of employees regarding L&D, employee engagement and change adoption. Identifies/incorporates best practices and lessons learned into program plans.

Consults and advises leadership on the wider organisational, cultural and behavioural changes required to meet project outcomes.

Designs and facilitates the implementation of change management programs to support cultural & organisational change in line with our Business Principles.

Facilitates communication across project team members, employees and management.

Ensures there is a roadmap to transition from project to BAU, with regard to any people-related issued, including engagement and adoption of the change.

Contributes to discussions on systems strategy, evaluates existing systems/other products as necessary and make recommendations

WE WOULD LOVE TO HEAR FROM YOU IF:
Strong client focus and excellent relationship management skills, with a solid track record in positively influencing people at all levels within an organisation with a confident and credible approach.

Accountable for results, holds others to account for their results, and is comfortable to challenge others at all levels of the business.

Prior experience of managing transformational and technical programmes.

Strong organisational and planning ability, demonstrating resilience and ability to meet challenging deadlines.

Skilled in identifying learning needs and designing comprehensive and practical learning solutions to meet business needs.

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:
Strong relationship management skills with external suppliers.

Possess strong attention to detail.

Proactive approach and ‘can do’ attitude to solving problems.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.