Clinical Professional Connections Hiring for Care Manager at Lafayette, LA Full Time

Location: Onsite

Job Type: Full-time

Meta Care, Inc. is a leading healthcare organization dedicated to providing exceptional care and support to our members. We are currently seeking a highly motivated and compassionate individual to join our team as a Care Navigator & Benefits Administrator. This unique position combines the responsibilities of a Benefits Administrator with the crucial role of a Care Navigator, ensuring our members receive the highest level of care and support.

Responsibilities:

• Serve as the primary point of contact for members, providing guidance and answering questions regarding their plan benefits, coverage, and eligibility.
• Assist members in understanding their healthcare options, empowering them to make informed decisions about their care.
• Act as a trusted advisor and advocate for members, helping them navigate the complexities of the healthcare system.
• Utilize your expertise to help members find suitable doctors, schedule appointments, and obtain necessary authorizations.
• Stay up-to-date with the latest healthcare regulations and policies to provide accurate and timely information to members.
• Collaborate with internal teams to resolve member inquiries and concerns, ensuring a seamless and positive experience.
• Maintain detailed and accurate records of member interactions, ensuring proper follow-up and documentation.

Qualifications:

• Bachelor’s degree in a related field or equivalent experience.
• LVN/LPN preferred by not mandatory
• Strong knowledge of benefits administration, including eligibility requirements, plan benefits, and claims processes.
• Excellent communication skills, both verbal and written, with the ability to effectively explain complex concepts to members.
• Empathetic and patient-focused approach, with the ability to build rapport and establish trust with members.
• Strong problem-solving skills and the ability to think critically in high-pressure situations.
• Exceptional organizational skills, with the ability to manage multiple tasks and priorities effectively.
• Proficiency in using technology and software applications, including Microsoft Office Suite and customer relationship management (CRM) tools.

At Meta Care, Inc., we are committed to providing our members with exceptional care and support throughout their healthcare journey. As a Care Navigator & Benefits Administrator, you will play a pivotal role in ensuring our members have a clear understanding of their benefits and receive the care they need. If you are passionate about helping others, possess a strong understanding of benefits administration, and thrive in a fast-paced environment, we would love to hear from you.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you believe you would be a great fit for this position.

Powered by JazzHR

cpu7ksvbcv