Clinical Consultation & Counselling is Looking For Intake Coordinator (Mental Health) at Remote Full Time

$20/hour – Part-time, Permanent, Remote

Monday – Thursday (4:00 p.m. – 7:00 p.m., Flexible)

Located in Oshawa, Ontario

About Clinical Consultation & Counselling:

We are a small group of dedicated master’s level registered psychotherapists and social workers in private practice providing therapy/counselling services to individual adults, children, and youth, as well as couples and families presenting a wide range of concerns. We offer expertise in multiple therapeutic modalities such as CBT, DBT, MBCT, EMDR, and others.

Role:

ing to the Managing Director, the Intake Coordinator makes first contact with clients to arrange the onset of therapy and coordinates related administrative functions. Acting with a high level of confidentiality and professionalism, the Intake Coordinator helps support our growth by ensuring clients receive outstanding service.

Key Responsibilities:

· Explore in a sensitive manner the nature of the request (e.g., presenting problem(s) and request for service)

· Provide and match clients with information related to their issues, therapeutic modalities, and individual therapist’s

· Manage emails and voicemails regarding intake information

· Maintain an understanding of therapist’s expertise (i.e., client populations, specialties, rates, availability, etc.)

· Schedule first appointments and coordinate client transfers

· Record relevant information in case management software

· Communicate with therapists to facilitate client assignment

· Participate in team meetings

· Work with referral source partners

· Comply with PHIPA and internal policies/confidentiality rules at all times

Skills and Experience:

· Human/social services experience with or without College diploma, University degree.

· Client focused with the ability to proactively listen and provide thoughtful responses to inquires and concerns

· Excellent communication skills (both verbal and written) with strong interpersonal skills

· Strong level of computer proficiency including MS Office (Word and Excel)

· Strong organizational and time management skills with exceptional attention to detail

· Self-starter, able to work independently but seek guidance as necessary

· Creative, resourceful and the ability to take initiative

· Able to work remotely and provide a confidential workspace

Please submit your cover letter and resume

Job Type: Part-time
Part-time hours: 9 – 12 per week

Salary: From $20.00 per hour

Benefits:

• Work from home

Flexible Language Requirement:

• French not required

Supplemental pay types:

• Bonus pay

Education:

• DCS / DEC (preferred)

Experience:

• Mental Health: 1 year (preferred)

Work Location: Remote