Claremont Lincoln University Hiring for Admissions Counselor Job at Remote Full Time

ABOUT CLAREMONT LINCOLN UNIVERSITY:

MISSION: Claremont Lincoln is a graduate university that provides innovative educational offerings with a global imperative. Students will develop capacities for compassionate leadership across social sectors. In an interconnected age, these individuals will engage in dialogue and collaboration across cultural, ideological, religious, and economic perspectives. We achieve our mission with three areas of advanced inquiry and practice: ethical leadership, interfaith action, and social impact. Our students will integrate self-knowledge with critical perspectives and contemporary skills to create sustainable social change.

VALUES:

COMPASSION – Follow the Golden Rule: Do unto others, as you would have them do unto you.

INTEGRITY – Be consistent and transparent in our values, actions, and outcomes.

RESPECT – Value and be mindful of others’ views and traditions.

DILIGENCE – Have a commitment to continually improve and the strength to make a difference.

INDIVIDUAL RESPONSIBILITY – Hold ourselves accountable; deliver on our promises.

INNOVATION – Strive to define new ways to make education better.

LOYALTY – Support and allegiance to CLU and its mission.

SOCIAL IMPACT – make the world a better place.

SERVICE – provide a quality educational experience to all that encounter CLU.

PURPOSE OF THE POSITION: The Admissions Counselor works under the supervision of the Associate Vice President of Enrollment & Marketing and provides a valuable service to our prospective students by engaging in every aspect of student recruitment and enrollment. The Admissions Counselor’s responsibilities include execution of the admission process, student recruitment, record keeping and document organization. This is a full-time position. Occasional weekend and evening work are required.

RESPONSIBILITIES:

All responsibilities are presumed to reflect the effective implementation of best practices. Technology will be leveraged as an enabler whenever practical. Internal controls will be installed to ensure that all activities comply with acknowledged standards of fiduciary due care, non-conflicts of interest and confidentiality.

• Meet enrollment goals for graduate programs at Claremont Lincoln University.
• Travel on behalf of the College for recruitment and other college related events if/when needed;
• Prepare admission materials for campus display and distribution to prospective students as needed;
• Work closely with the Dean of Student Services/Registrar and Director of Student Financial Services to assist in the smooth transition of prospective students through matriculation;
• Conduct electronic and telephonic 1:1 consultations informing prospective students about CLU program offerings;
• Respond to daily inquiries from prospective students via online inquiry form, email, phone, etc.;
• Counsel prospective students and applicants on admission policies and procedures, application status, as well as offer solutions to applicant problems and requests regarding admission;
• Maintain up-to-date records on prospective students;
• Assist in the development, maintenance, and execution of the department’s communication plan to prospective and admitted students;
• Process applications including computing GPAs, verifying degree, tracking incoming student requirements, and correspondence with applicant;
• Provide assistance at Orientation to aid in a successful transition to the online education environment, inform students of available resources, and participation in other CLU/community events as necessary;
• Develop and monitor statistical reports to enhance recruitment strategies, yield management, forecasting, and operational efficiency;
• Uphold record release policies and legal requirements, including the Family Rights and Privacy Act (FERPA) and other applicable laws and regulations governing the confidentiality of student records;
• Stay current on a wide range of University policies and global educational trends affecting graduate students, admission, and special programs.

QUALIFICATIONS:

Minimum Education and Experience:

• Bachelor’s degree required; Master’s degree preferred.
• Minimum of two years of progressive postsecondary admissions experience required.

Knowledge, Skills, Abilities:

• Familiarity with student recruitment or agencies that assist students in issues of educational access is required;
• Familiarity engaging with adult learners in a graduate school setting;
• Position requires knowledge of and enthusiasm for the mission of Claremont Lincoln University;
• Sensitivity to multicultural issues and a commitment to building a socially and economically diverse applicant pool;
• Thorough understanding of admission terminology, policies, and procedures;
• Effective time management and attention to detail;
• Demonstrated ability to multitask, and work under pressure;
• Exceptional verbal and written communication skills;
• Strong interpersonal/human relations skills;
• Demonstrated presentation and facilitation skills
• Ability and willingness to learn data querying and admission information software
• Ability to maintain confidentiality;
• Energy and enthusiasm;
• Ability to effectively collaborate with colleagues in various departments;
• Basic knowledge of office equipment and strong functional knowledge of Microsoft Office applications required; and
• Previous experience with a CRM (Customer Relationship Management) and Student Information System (SIS) required.

Job Type: Full-time

Pay: $50,000.00 – $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

COVID-19 considerations:
Claremont Lincoln University follows recommended requirements and guidelines established by the County of Los Angeles and the CDC.

Experience:

• Admissions/Enrollment: 3 years (Required)
• Customer service: 3 years (Preferred)

Work Location: Remote