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Working at Claim Central*
We understand that vital to any organisation are its people. That is why we pride ourselves in creating a happy, healthy workplace. We live and breathe our values and always look to continuously improve. We invest in our team members to become experts in what they do by developing their skillset. We want to attract like-minded individuals that share our values and can be part of the exciting journey here at Claim Central.
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What will your day look like?*
As a “Building Assessor” you will be our first face to face contact with our customers. You will be visiting at least three properties a day within your allocated region, assessing the claims, identifying the cause, calculating repair cost and collating relevant documents. You will use your knowledge of building and construction combined with instruction from relevant policy document to make a claim decision on behalf of our clients. You will be required to use our state of the art system to submit your report within giving timeframe.
You will also be responsible to educate and explain our customers our claim management process and manage their expectations. Once the claim is approved and moves into repair stage, you will be acting as a go-to-person for the repair supervisor for any technical issues and client or customer inquiries, especially if it relates to scope of works and repair methods.
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Your Objectives*
Desired Skills & Experience
To be successful in this role you will need traits such as Customer Orientation, Persuasion, and Attention to Detail, Accountability, Ownership, Flexibility and the Agility to handle and thrive in a fast paced environment.
If you are interested in working with a successful Australian business then please apply now.
Job Type: Full-time
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