City of Wauwatosa, WI Hiring for Office Assistant at Milwaukee, WI, United States Full Time

Salary : See Position Description

Location : Wauwatosa, WI

Job Type : Full-Time

Department : Police

Opening Date : 09 / 20 / 2023

Closing Date : 10 / 4 / 2023 4 : 30 PM Central

FLSA : Non-Exempt

Position Overview

The City of Wauwatosa is much more than an employer! We are a team of professionals who strive to find new and better ways to improve our residents’ experiences.

We believe all of our employees are leaders and we place tremendous value in our most important resource, our people!

The Office Assistant position performs clerical functions and customer support for the Police Department. Office Assistants perform a range of clerical and administrative functions and are instrumental to the department’s operations.

The starting pay for this position ranges from $20.75- $23.72 hourly depending on experience and qualifications with further increases to the top of the range, $28.

46, based on performance. This is complemented by an excellent benefits package, a robust wellness program, an on-site fitness center, a workplace health clinic, paid holidays, paid parental leave, paid time off, a pension plan, volunteer time off, and the opportunity to work with dedicated professionals who have a passion for public service.

Click on the benefits tab to learn about what other great things we have to offer.

Work Schedule : Monday-Friday

Monday-Friday

12 : 00 noon – 8 : 00 p.m.

Essential Functions

Essential Duties and Responsibilities

The following are normal for the position but shall not be construed as exclusive or inclusive. Other related duties may be required and assigned.

• Answers non-emergency phone calls and directs them to the proper person.
• Receives emails from the general public and directs them to the proper person.
• Performs customer service duties including obtaining requested records, collecting fines, and operating cash register and credit card terminal.
• Performs clerical functions such as sorting documents, filing, and photocopying.
• Performs computer data entry using police program.
• Retrieves records in response to inquiries from citizens and officers.
• Redact and release documents requested in accordance with State law and according to policy.
• Enters, validates, and cancels warrants on State Teletype.
• Transmits emergency information to other jurisdictions.
• Periodically checks on the welfare of prisoners in custody.

Other Job Functions

• Writes non-investigatory police s.
• Assists with entry and release of property.
• Completes and maintains required State TIME certifications.
• Additional projects and assignments.

Minimum Requirements

Minimum Requirements

• HS Diploma or equivalent
• Two years of customer service experience
• Ability to pass law enforcement background screening

Preferred Requirements

• Associate’s Degree in a related field or related coursework beyond high school
• Two years of related experience (administrative / clerical)
• At least one year of data entry experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong interpersonal and customer service skills
• Ability to work independently with little supervision, manage time and priorities, and multitask in an environment with frequent interruptions

Additional Information

Receives direction and supervision from the Administrative Lieutenant or others as designated by management.

Have you received a High School Diploma or equivalent?

If you have continuing education beyond high school, what is your degree in or area of study?

Do you have at least two years of related experience (administrative / clerical)?

Please briefly describe your experience performing administrative / clerical work including, setting, type of office and duties.

Please describe your customer service experience.

Please rate your proficiency with Microsoft Word.

• I have no experience with Microsoft Word
• Beginner
• Intermediate
• Advanced

Please rate your proficiency with Microsoft Excel.

• I have no experience with Excel
• Beginner
• Intermediate
• Advanced

Please rate your proficiency with Microsoft Outlook.

• I have no experience with Outlook
• Beginner
• Intermediate
• Advanced

How did you find out about this position?

• City of Wauwatosa website
• City of Wauwatosa employee
• Job Interest Card
• Website – Other
• Facebook
• Twitter
• LinkedIn
• Other

If you were referred by a City of Wauwatosa employee, please indicate their name.

I understand that while I may attach a resume to my application, each section of the application needs to be completed in its entirety, including my employment history for the last 10 years.

A resume may not be submitted in lieu of completing the application. I further understand that incomplete applications will not be considered.

Required Question