City of Vancouver Hiring for Office Support Clerk III – Building Review Branch (DBL) at Vancouver, BC Full Time

Company

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada’s Top 100 Employers, BC’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

This position provides clerical, administrative, and coordination support to the management and technical staff in the Building Review Branch.

Specific Duties/Responsibilities

The Office Support Clerk III manages departmental review distribution – receives, prepares and manages application drawing and document circulation within and outside the City; tracks review process and completes workflow/circulation entries into permitting system; coordinates with applicable groups as necessary.

Assists Branch technical staff by completing data entry for basic permit application in POSSE permit software, uploads electronic application documents, and assists in maintaining and updating a variety of application forms, documents, departmental procedure manuals and checklists.

Performs non-complex calculations such as computing processing departmental refunds to clients based on the invested hours of service, and researches and provides applicable or related permitting history for projects or enquiries for Branch staff, as requested, including Freedom of Information requests

Qualifications

Education and Experience:
Completion of Grade 12 including courses in office administration AND sound related experience, or an equivalent combination of training and experience.

Sound experience in a clerical/administrative environment, experience within a permit processing workgroup or professional design office, preferably in the construction industry is considered an asset

Knowledge of construction, architectural and/or engineering terminology and practices is an asset.

Knowledge, Skills and Abilities:
Considerable knowledge of the City of Vancouver Building Permitting process and procedures as well as other internal related process and procedures associated with property development.

Working knowledge of the Vancouver Building Bylaw regulatory and administrative framework in order to provide proper guidance and service to internal and external stakeholders.

Excellent communication and customer service skills with the ability to foster and maintain effective working relationships with multiple stakeholders.

Good organizational and problem solving skills.

Ability to work collaboratively in a fast paced and high volume environment, and handle frequent interruptions and changing priorities.

Ability to lift and carry up to 15 kg.

Ability to differentiate various types of drawings and projects related to building and property development.

Ability to deal professionally, courteously, and effectively with the public and other staff by providing information and assistance which may involve making decisions requiring explanation of applicable rules and regulations.

Good knowledge of various software applications, such as MS Office; knowledge of electronic filing systems and databases such as VanDocs, POSSE, PRISM SQL and VanMap software is preferred.

Sound knowledge of business English, correct punctuation and grammar.

Knowledge of municipal building and property development processes and procedures is an asset.

Business Unit/Department: Development, Buildings & Licensing (1250)

Affiliation: CUPE 15 Non Pks

Employment Type: Regular Full Time

Position Start Date: October, 2021

Salary Information: Pay Grade GR-015: $26.34 to $30.94 per hour

Application Close: September 12, 2021

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

Before you click Apply now

Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx.. 5-10mins. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a tailored summary of skills and experience related to the position.