City of Toronto is Looking For SUPPORT ASSISTANT B at Toronto, ON Full Time

Job Category: Administrative

Division & Section: Toronto Court Services, TO Court and Tribunal Operations

Work Location: Various (See below)

Job Type & Duration: Part-time, Temporary Vacancy (12 Months)

Hourly Rate: $32.77 – $35.92

Shift Information: Monday-Thursday, or Tuesday-Friday, 20 hours per week, 4 Days a Week

Affiliation: L79 Unit B PT

Number of Positions Open: 2

Posting Period: 25-Aug-2023 to 11-Sept-2023

Location Information:

• 1530 Markham Road, Scarborough, ON M1B 3G
• 2700 Eglinton Ave W, Toronto, ON M6M 1V1

Major Responsibilities:
Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash.

Prepares and processes documents/statistical summaries/s etc. Assesses and analyses data. Drafts and signs correspondence.

Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations.

Directs, coordinates, schedules and trains assigned staff. Checks/verifies work of assigned staff.

Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting.

Co-ordinates and maintains a complex record/retrieval system. Maintains supplies inventories.

Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria.

Reviews, accepts or rejects material/applications from the public, ensuring all criteria have been met.

Receives and pays out cash and cheques, controls, monitors and balances petty cash, prepares bank deposits, withdrawals, reconciliations and processes/checks financial payments. Assists with budget administration for unit.

Co-ordinates meetings, events and schedules. Takes/transcribes minutes.

Key Qualifications:
Your application must describe your qualifications as they relate to:

Considerable experience working in a customer service oriented environment performing various administrative and accounting tasks including preparing statistical summaries, s, bank reconciliations, and accepting cash payments.

Experience utilizing case management systems (e.g. ICON, PTMS, etc.) and preparing and formatting complex technical s, charts, tables and presentations using Microsoft Office Suite (Word and Excel).

Considerable experience reviewing documents or applications for data entry and completion.

You must also have:
Ability to prepare detailed correspondence, summaries, statements and documentation requiring the interpretation and application of a wide range of administrative/cash handling practices.

Knowledge of office systems related to cash handling procedures.

Knowledge of ICON court generated s, i.e. enforcement s, unmatched payment s, daily reconciliation s, offence journal entry s etc.

Ability to compile financial data and statistical summaries and to balance documents.

Excellent organizational, analytical, problem solving and multi-tasking skills, with the ability to set priorities, coordinate a diverse workload and meet tight deadlines.

Excellent interpersonal skills with the ability to provide a high level of customer service and respond to email, telephone and in person inquiries in an efficient, discreet and diplomatic manner.

Familiarity with government legislations, regulations, by-laws, policies, practices and procedures.

Ability to type/keyboard at a fair rate of speed.

Ability to work flexible and/or varied work hours.

Ability to work in a high pressure, high volume, team environment with minimal supervision.

Ability to work in a customer service oriented environment, dealing directly with the public, including handling customer inquiries in person, by telephone and in writing.

Knowledge of relevant policies, procedures, and legislation pertaining to court and/or business administration (e.g. Provincial Offences Act, Courts of Justice Act, Administration of Justice Act etc.) .

Knowledge of purchasing practices, inventory control, corporate financial, payroll and administrative policies, procedures and practices.

Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City’s Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.