City of Port Coquitlam Hiring for 21-210c – Customer Service Attendant at Port Coquitlam, BC Full Time

This customer service and reception work is performed within the City’s Recreation Department. An incumbent performs front line customer service including but not limited to providing information to the public, program registration, bookings, and promotional assistance. Employees in this class process payments, including but not limited to collecting revenues for program registrations, admissions, pass sales and other revenues. This position will be required to work a variety of shifts including early mornings, evenings and weekends.

This exciting opportunity is for someone who has outstanding customer service skills enjoys working with a diverse group of people and who embraces change and challenges. In Recreation, we take our work seriously, but not ourselves.

The preferred qualifications for this position are:
Customer Service Training Course(s)

Basic Bookkeeping Course

Conflict Resolution Course

Standard First Aid with CPR Level C Certification

Six months related experience in a front-line customer service role, including experience in retail transactions.

The terms and conditions of employment are in accordance with the CUPE Collective Agreement. The current hourly rate of pay is $22.81 per hour plus 12% in lieu of benefits, vacations and statutory holidays.

Qualified individuals are encouraged to apply online by January 23, 2022 at www.portcoquitlam.ca/cityjobs quoting competition number #21-210c.

We wish to thank all applicants for their interest and advise that only those to be interviewed will be contacted.

The City of Port Coquitlam will conduct a criminal record check.

Job ID:
J1221-1830

Posting Reference #:
21-210c

Job Title:
21-210c – Customer Service Attendant

Job Type:
Casual

Job Category:
Recreation

Open Positions:
4

Department:
Recreation

Division:
Recreation

Employee Group:
CUPE

Date Posted:
December 24, 2021

Closing Date:
January 23, 2022