City of Norfolk, VA Hiring for Library Assistant II at Norfolk, VA Full Time

The City of Norfolk’s Department of Libraries is currently seeking a Library Assistant II. The Library Assistant II assists with the daily operations of the library, performs administrative duties including typing, filing, ordering supplies, and assisting with events. In addition, provides customer service to patrons by providing information, promoting general usage of facilities, and operating all library equipment.

Department Hiring Salary Range: $18,845 yearly, $18.12 per hour

Essential Functions

Essential functions include but are not limited to:
Provides customer service in building as relates to all customer needs and inquiries, directing patrons to a supervisor when needed.

Understands verbal and written instructions and is able to communicate information and directions to patrons effectively via phone or in person.

Assists patrons with computers, NPL’s catalog, NPL webpage resources, copy machines, fax and scanning devices.

Provides resource retrieval and assistance for patrons.

Assists with programs and events in the library and may be called upon for outreach efforts.

Performs circulation duties of checking materials in and out, reserving materials requests, registering new patrons.

Assists with events by setting up displays. Performs other assigned duties as required and requested by supervisors.

Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

One year of experience in library or related customer service work.

Additional Information & Requirements

Work Location: Richard A. Tucker Branch Library 2350 Berkley Avenue Ext, Norfolk, VA 23523

Work Hours: 20 hours/week, to include evening, weekends, and rotating schedules