City of Houston Hiring for CUSTOMER SERVICE REPRESENTATIVE I (PAYROLL) at Houston, TX Full Time

Applications Accepted From: All Persons Interested

Posting Number: 33046

ing Location: 611 Walker, 2nd floor

Workdays & Hours: Monday – Friday 8:00 AM – 5:00 PM*

• Subject to Change

Description Of Duties/Essential Functions

Perform payroll functions pursuant to assignment in Payroll Services to ensure employees in assigned department are paid correctly and timely. Maintain payroll service desk, customer in-take, walk-ins and calls. Process payroll documents, check distribution and general payroll inquiries. Position has little discretion and will work under supervision. Prepares and/or monitors general payroll activities, procedures and various s for compliance with city ordinances, policies and procedures.

Maintains department personnel/payroll records and prepares related s. Performs data entry related to time entries and s. Reconcile payroll s. Process payroll wage statements as required. Performs other duties as necessary. All payroll personnel are expected to cross train and become familiar with all duties and tasks required of Payroll Services.

WORKING CONDITIONS

Position is physically comfortable; the individual has discretion about walking, standing, etc. within an essentially normal office environment.

Minimum Requirements

EDUCATIONAL REQUIREMENTS

Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or a GED.

Experience Requirements

Six (6) months of administrative or customer service related experience is required.

Substitution: An Associate’s degree may be substituted for the experience requirement

License Requirements

None

PREFERENCES

Fundamental Payroll Certification or Certified Payroll Professional Certification (FPC or CPP)

SAP experience and/or KRONOS Experience

• Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

Selection/Skills Tests Required

Division may administer skills assessment relevant to job description

SAFETY IMPACT POSITION NO

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay Grade 13

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832/393-7238.

If you need special services or accommodations, please call (832/393-7238) TTY 7-1-1.

If you need login assistance or technical support, please call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information.

EOE Equal Opportunity Employment

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.