City of Gold Coast Hiring for Market Research Officer Job at Gold Coast Full Time

City of Gold Coast

The Gold Coast is one of the fastest growing cities in Australia with a diverse population, combining exciting challenges with the kind of lifestyle few cities can boast about.

At City of Gold Coast our commitment to a shared set of values shapes ‘How We Do Things’ – our decisions, actions and behaviours towards achieving the City Vision and our many city priorities.

• We aim high – we are passionate about delivering the best for our city
• We add value – we are innovative and make the most of every opportunity
• We work as a team – our people are great individually, but unstoppable together
• We take responsibility – we are committed to working safely, being trustworthy and owning our actions

About the position

Corporate Communication leads all external marketing and communication on behalf of the City of Gold Coast. We’re looking for a dynamic professional to take a lead role in the collection, analysis and reporting of data to inform decision-making and policy development.

You would assist with the development of evidence-based corporate and community marketing campaigns through market research. You will influence campaign outcomes through research on key City services and initiatives including customer needs and preferences.

Key deliverables of the position

• Identify and investigate information sources necessary for accurate evaluation and benchmarking.
• Provide advice and guidance to key internal stakeholders and drive continuous improvement.
• Obtain strong knowledge of complex software systems to collect and manage information.
• Positively influence campaign decision-making such as marketing strategy development.
• Assist with the analysis of community feedback on a variety of corporate and community initiatives and present findings to internal stakeholders to influence decision-making.
• Assist with the delivery of community engagement opportunities such as focus groups.

What we Offer

Working for City of Gold Coast is both challenging and rewarding. You will enjoy working within a culture that promotes a healthy work life balance with nine-day fortnights, coupled with a friendly and supportive team where you will be recognised and rewarded. Competitive remuneration plus up to 12 per cent superannuation contribution and options to salary sacrifice also offered.

How to Apply

You will need to have an eRecruit account in order to apply for this position. If you do not already have one, please select “Create a New Account” within eRecruit and create a profile. For more details, please refer to the Job Success Profile. If you require further information after reading the Job Success Profile, please call the listed Contact Person. Please note applications for this position will close at 10:30 pm on the listed closing date.