City of Calgary is Looking For at Calgary, AB Full Time

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary . City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits . Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As a Police Information Check Representative, you will provide front-line customer service and information to internal and external applicants requiring a Police Information Check, Record Suspension or Vulnerable Sector fingerprint processing. Primary duties include:

Assist customers and facilitate the application process for Police Information Checks (PIC) and other related services.

Handle cash including financial balancing, reconciliation and ing on a daily and monthly basis.

Collect fingerprints for Vulnerable Sector Searches (VSS) using Livescan technology and/or hardcopy inked fingerprinting techniques; ensure proper processes are followed, including verification of applicant information.

Provide general administrative support for the Police Information Check Unit (PICU) as required.

Qualifications

A High School Diploma or equivalency (e.g., GED) and a minimum of 1 year relevant experience.

Previous customer service experience in a high volume, front counter environment.

A minimum of 35 WPM typing speed and a beginner skill level in Microsoft Office (Word, Excel, Outlook) is required.

Experience with cash handling, Point-of-Sale, financial balancing, reconciliation and ing is also required.

Prior experience using Livescan and/or hardcopy inked fingerprinting techniques will be considered an asset.

Success in this position requires excellent communication skills, efficiency and thoroughness, service orientation, stress tolerance and team building and teamwork. The ability to build effective relationships while maintaining a focus on results.

Pre-employment Requirements

An enhanced security clearance will be conducted.

Applicants will be tested for appropriate skills.

Successful applicants must provide proof of qualifications.

Union: CUPE Local 38

Business Unit: Calgary Police Service

Position Type: Temporary (Up to 6 months)

Location: 5111 47 Street N.E.

Compensation: Pay Grade 4 $27.10 – 36.21 per hour

Days of Work: This position works a 5 day

work week with1 day off in a 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External

Apply By: July 11, 2023

Job ID #:307973