Citizens Hiring for HR Technology Program Manager Full Time

Description

As the HR Technology Program Manager, you will be responsible for the overall planning, development, and implementation of HR Technology Run solutions. You will manage multiple projects and initiatives and collaborate with cross-functional teams to identify and resolve technical issues. You will also ensure the timely and effectively delivery of projects against the HR Technology Roadmap and Blue-Print that align with the organization’s strategic objectives and enhance the colleague experience.

The Program Manager II will be responsible for:

• Managing and leading the HR Technology Run Pod teams in planning, development, and implementation of HR Technology solutions, including but not limited to HCM Core, Talent Acquisition, Compensation, Benefits, Payroll, Talent Management, Performance Management, Learning & Development, Talent Marketplace and Colleague Listening.
• Managing resources (FTE or Contractor) to support the platforms – Business Analysts, Experience Owners, etc.
• Collaborating with cross-functional teams, including HR, HR Technology (Strategy, Engineering & Servicing Pod), Technology Services, and business stakeholders, to ensure the successfully delivery of HR Technology initiatives.
• Developing and maintaining project plans, timelines, budgets, and manage project risks and issues.
• Research and evaluate new HR Technology trends and developments and provide recommendations to enhance existing HR Technology Run platform capabilities.
• Managing Business Case creation and approval process for key HR/HRT initiatives, including ensuring the program benefits are articulated and agreed with business sponsor and that the program deliverables are capable of achieving the benefits defined in the business case.
• Managing the overall Demand mgt (intake) Pipeline process for the HR Technology organization.
• Partnering with the HR Product Owners, Scrum-masters & HR Technology POD Teams driving the Agile Transformation for the HR Technology/HR organizations
• Playing the key liaison role between HR Technology and HR driving the prioritization framework to ensure the right work is prioritized and delivered on-time to meet the strategic goals for HR & HR Technology.
• Collaborating with vendors and manage vendor relationships to ensure the timely and effective delivery of services and solutions.
• Managing the overall HR Technology RAID log and providing monthly performance ing highlighting rationalization commitments, OKRs, goal scorecard, and budgets to senior management.

Required Qualifications

• 8+ years of progressive work experience in HR Technology, including project management, design, and implementation of HR Technology solutions.
• Strong working experience with HCM (Oracle Fusion), Talent Acquisition (Oracle Recruiting Cloud), Compensation, Benefits, Payroll, Talent Management, Performance Management, Learning & Development cloud-based systems.
• Strong leadership skills, with the ability to lead and manage cross-functional project teams.
• Excellent communication skills, with the ability to communicate complex technical information to non-technical stakeholders.
• Strong problem-solving skills, with the ability to identify and resolve technical issues.
• Strong working experience with vendor management and negotiation.
• Knowledge of HR policies, procedures, and regulations
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Hands on experience managing system Audits & Controls on PII data & SOX related details.
• Ability to influence stakeholders and build relationships at all levels of the organization.

Education and Certifications

• Required: Bachelor’s degree in Computer Science, Management Information Systems, Human Resources, or related field.

Some job boards have started using jobseeker-ed data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth